If your pharmacy is closing, you will have to use another pharmacy for your medications. You should:
- Start looking for a new pharmacy as soon as possible.
- Start transferring your prescriptions from your old pharmacy to your new pharmacy right away. This will give your new pharmacy time to contact your doctor or prescriber and get approval for your prescription, if necessary. It will also give your new pharmacy time to order any medication they may not have in stock.
If your pharmacy closes and you do not transfer your prescriptions, your prescriptions and records will be automatically transferred to another pharmacy. Check with your pharmacy that is closing to see where your records will be transferred to.
Steps to Take Now
- Find a New Pharmacy: Use this tool to find a pharmacy in Connecticut. Online pharmacies are also an option and can be very convenient. If you choose to use an online pharmacy, you can also check here to make sure that the pharmacy is licensed. For more information on finding a safe online pharmacy, go to Buying Medicine Safely from an Online Pharmacy.
When choosing a pharmacy, think about:- Insurance: Do they take your insurance?
- Hours: What are their hours? Do these hours work with your schedule?
- Location: Is the pharmacy easy for you to get to? Does the parking lot have enough parking? If you use public transportation, is it on the bus route?
- Size: Is it a small or large pharmacy? Is it always busy?
- Staff: Is the staff professional and friendly? Is the pharmacist available to answer your questions?
- Language: Do they have staff who speak the language you are most comfortable with?
- Delivery: Do they offer delivery for prescriptions?
- Drive-thru: If you have mobility issues or young children, does it have a drive-thru?
- Transfer Your Prescriptions: If you have refills left on your prescription and your pharmacy is closing, you will have to transfer your prescriptions or have your healthcare provider send your prescriptions to your new pharmacy.
- Get Your Prescription History: Ask the closing pharmacy for a printout of your prescription history. This will help you remember all of the medications you regularly use.