Frequently Asked Questions


What is the CT ALERT Emergency Notification System?

This service allows you to sign up to get emergency alerts on your mobile phone, work phone, text message, email, home phone, and more.

You can also choose the locations you want to be contacted about. You can receive notifications about emergencies that may affect your home, your parents' home, your workplace as long as those locations are within the boundaries of the State of Connecticut. 


When will it be used?

The system will be used to notify residents about imminent threats to health and safety. Public safety officials may send alerts about life threatening emergencies. 


How do I sign up?

Click here to register for this service. 


Will I still get emergency notifications if I don't sign up?

If you don't sign up, then you will still receive notifications on your traditional wireline phone, but nowhere else.


The CT ALERT Emergency Notification System -utilizes the state's Enhanced 9-1-1 (E9-1-1) Database for location-based notifications to the public for life-threatening emergencies. The E9-1-1 Database includes only traditional wireline telephone numbers in the state. If you want the system to send alerts to other communication devices that you use, then you must provide your contact information by logging in to the CT ALERTS Citizen Alert Sign-Up Web Page which is accessible by the link provided below. 


What if my phone number or email address changes?

The system is only as good as the information you provide. If your cell phone, work phone or email address changes, you must go to your CT ALERT ENS profile and update the information. The one exception is traditional landlines. If a traditional landline changes to another landline number, that information will be automatically updated.

It is the registrant's obligation to provide notification of any changes in registration data. 


Will my contact information be shared with others?

This registration information may be disclosed to third parties for the sole purpose of the emergency notification system or as otherwise required by law.