About us

The Office of the Correction Ombudsman is an independent state agency. We ensure fairness, safety, and accountability within Connecticut’s jails, prisons, and other correctional facilities. Our office is not part of the Department of Correction (DOC). We are a neutral and separate office.

Whether you are in a facility, a family member of someone incarcerated, or an advocate, we are here to help you. We listen to your stories, look into complaints about unfair treatment or poor conditions, and work hard to fix problems.

If you or a loved one have an issue inside a Connecticut facility, contact us. Our team is here to protect your rights, support your well-being, and make sure your voice is heard.

We want to make sure your complaint is processed as quickly and as accurately as possible. Before you submit, read our guide on how to file a complaint. It will walk you through exactly what information, incident dates, and documents you need before submitting.

DeVaughn Ward, Esq. currently serves as the Correction Ombuds for the Connecticut Office of the Correction Ombudsman. He was appointed to the role by Governor Ned Lamont on September 23, 2024 and confirmed by the legislature for a permanent appointment in April 2025.

With a strong commitment to justice and a passion for advocating for marginalized communities, Attorney Ward brings extensive experience in legal advocacy and policy reform to the role.