We maintain transparency and fairness in CT’s correctional system

The Correction Ombudsman helps incarcerated people, their families, lawmakers, and residents with issues related to the Department of Correction (DOC). We investigate complaints, monitor conditions, and advocate for reform within CT's correctional facilities. We also protect the rights and well-being of those in DOC facilities.

Our Office is responsible for many important duties. We aim to improve the correctional system and protect the rights of incarcerated individuals. Every day, we:

  • Investigate complaints
  • Monitor conditions
  • Advocate for systemic reforms
  • Ensure transparency
  • Provide recommendations
Learn more about the Office of the Correction Ombudsman  

File a complaint

Have a concern or complaint about a Connecticut correctional facility?

We’re here to help individuals address the treatment they or others have experienced while incarcerated in Connecticut’s correctional facilities. If you or someone you know needs help or would like to file a complaint, you have a few options:

  • Fill out the complaint form and either submit it via email or mail it to our office
  • Call our office to submit a complaint over the phone

Important information from the Correction Ombudsman



Help for friends and family

Find general visiting information, policies, and more information. Get resources for the friends and families of individuals who are incarcerated in CT correctional facilities.
Find assistance for friends and family  


Latest news

Get the most recent updates from the Office of Correction Ombudsman. Find the latest news on facility conditions, read current press releases, and more.
Explore news and updates  


Reports and publications

Explore the latest communications from Correction Ombudsman. This includes semi-annual reports, the Conditions of Confinement report, and more.
Read reports and publications  


Frequently asked questions

Find answers to common questions. Learn what happens after a complaint is filed, what issues get investigated, visitation requirements, and more.
View frequently asked questions  

Explore more resources

Connecticut Judicial Branch 

Find court help and information from the Connecticut State Judicial Branch. Look up cases, find laws and court rules, access e-services, and more.

Department of Correction (DOC)  

Discover facilities, find information for friends and families, access inmate accounts, search for incarcerated individuals, and more with the Connecticut Department of Correction.

Office of Government Accountability (OGA)  

Get to know the agency that supports the Office of the Correction Ombudsman, in addition to five other agencies with the State.

Office of the Child Advocate (OCA) 

Find resources and information on child safety and children’s rights in Connecticut. Read reports and investigations from the Child Fatality Review Panel.

Office of the Victim Advocate (OVA)  

OVA protects and enforces the rights of crime victims in Connecticut. Find resources for victims, professionals, and the public. Read publications and legislation related to victims of crime.

Public Defender Services 

Connecticut’s public defenders are committed to maintaining a fair and unbiased judicial system. Find information about public defense services available to all defendants in the State of Connecticut.

State’s Attorneys  

Learn about the State’s Attorneys, who serve as the chief prosecutors for the 13 judicial districts across the State of Connecticut.

Meet the Correction Ombudsman

Get to know Correction Ombuds DeVaughn Ward

DeVaughn Ward, Esq. currently serves as the Correction Ombuds for the Connecticut Office of the Correction Ombudsman. He was appointed to the role by Governor Ned Lamont on September 23, 2024 and confirmed by the legislature for a permanent appointment in April 2025.

With a strong commitment to justice and a passion for advocating for marginalized communities, Attorney Ward brings extensive experience in legal advocacy and policy reform to the role. 
Learn more about the Office of the Correction Ombudsman  

Get in touch with us

Contact the Office of the Correction Omudsman

Address:
Connecticut Office of Correction Ombudsman

55 Farmington Avenue, Suite 427

Hartford, CT 06105

Phone: 860-857-4799
Email: correction.ombuds@ct.gov
Learn more about Office of the Correction Ombudsman