Consumer Issues

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• All About Gift Cards

  Gift cards and gift certificates are convenient and when it comes to holidays, birthdays, or special occasions, they often make gift-giving easy. But gift cards are not the same as credit cards and, while Connecticut has its own gift-card laws, they may not apply to all gift cards. Learn all about gift cards with these Quick Tips.

• Cell Phone "Cramming"

  Learn about phone bill "cramming" and what you can do about unauthorized charges with these Quick Tips.

• Home Improvement

  Thinking of hiring a contractor for a home improvement project? Before you sign a contract, check out these Quick Tips!

• Unwanted Telemarketing Calls

  What are robocalls? How does the Do Not Call Registry work? Find out with these Quick Tips.

• DISCLAIMER

  The following resources are not created, recommended or endorsed by the Office of the Attorney General, but are provided as resources that may offer additional information or assistance. External links will open in a new window and you will be redirected to a third-party website

• Consumer Education Brochures from the National Consumer Law Center

  The NCLC's free, downloadable brochures offer basic information for consumers on the most critical consumer issues, including predatory lending, debt collection, credit reports, lemon laws, bankruptcy, foreclosure, payday loans, predatory mortgage loans, credit card debt, living trust scams, telemarketing fraud, refinancing, loss of utility services and other issues.

• CTLawHelp.org: Self-Help Guides for Consumers

  A project of the Connecticut Network for Legal Aid, this page offers easy-to-understand information about issues affecting consumers including bankruptcy, collection and repossession, credit practices and reports, security deposits, small claims court, and more.

• Public Interest Research Group

  U.S. PIRG is an advocate for the public interest. When consumers are cheated, or our natural environment is threatened, or the voices of ordinary citizens are drowned out by special interest lobbyists, U.S. PIRG speaks up and takes action.

• National Charities Information Bureau

  The Alliance reports on nationally soliciting charitable organizations that are the subject of donor inquiries.

• National Fraud Information Center

  The NFIC was originally established in 1992 by the National Consumers League, the oldest nonprofit consumer organization in the United States, to fight the growing menace of telemarketing fraud by improving prevention and enforcement.

• Social Security Fraud

  Tips on how to avoid being scammed by fraudsters who falsely claim to be Social Security employees.

• Connecticut Department of Banking Cyberfraud Site

  Protect Yourself Against CyberFraud

• Connecticut Department of Consumer Protection

  The Department of Consumer Protection's mission is to ensure a fair and equitable marketplace, safe products and services for consumers in the industries that we license, regulate and enforce.

• Consumer Financial Protection Bureau

  Congress established the CFPB to protect consumers by carrying out federal consumer financial laws.

• Consumer Product Safety Commission

  The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products.