Consumer Issues

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  • Credit Reports & Scores

    Learn about credit reports, credit scores and your rights under the law with these Quick Tips.

  • Foreclosure Prevention and Loan Modification Assistance

    Click here for resources available to consumers attempting to achieve loan modifications and avoid foreclosure.

  • Lost and Stolen Credit and ATM/Debit Cards

    What should you do if your credit card is stolen or if you notice unauthorized purchases on your debit card statement? Find out with these Quick Tips.

  • Student Loan Repayment Guide

    In these Quick Tips, find out how the federal Credit Accountability, Responsibility and Disclosure, or CARD, Act protects you from credit card abuses.

  • A Consumer Guide to Travel Scams

    By arming yourself with some basic knowledge about the travel industry, you can protect yourself from becoming the victim of a travel scam.

  • Mortgage Assistance Scams

    These scams usually begin with an offer that seems too good to be true but, in all scenarios, the homeowner ends up in a worse financial situation and often loses the home. Use these Quick Tips to learn how to avoid mortgage assistance scams.

  • Mortgage Scam: Spanish-Speaking Homeowners Targeted

    A nationwide scam operating from the Dominican Republic, but pretending to be based out of Chicago, was calling Spanish-speaking distressed homeowners in the United States. Use these Quick Tips to learn about the scam and to avoid falling victim.

  • The Fake Check/Sweepstakes Scam

    An unsolicited and official-looking check arrives in your mailbox. Before you cash that check, learn more about this common scam with these Quick Tips.

  • The “Grandparents” Scam

    Seniors are so often the targets of family emergency scams that they’ve earned the nickname, “the grandparents scam.” Before you send money, take a deep breath and do some quick checking to make sure you don’t fall victim.

  • The Imposter Scams

    A prerecorded phone call tells you that you that you owe tax money and will be arrested, prosecuted or face other legal action if you do not immediately send funds. Before you act, read these Quick Tips to avoid falling victim to this pervasive, nationwide scam.

  • Phishing

    “Phishing" is the fraudulent attempt by individuals to obtain personally identifiable information from the public at large by sending millions of emails randomly to anyone with an email address. Learn how to avoid phishing scams with these Quick Tips.

  • Going Shopping on the Internet?

    Going shopping on the Internet? Here are a few Quick Tips to keep in mind.

  • All About Gift Cards

    Gift cards and gift certificates are convenient and when it comes to holidays, birthdays, or special occasions, they often make gift-giving easy. But gift cards are not the same as credit cards and, while Connecticut has its own gift-card laws, they may not apply to all gift cards. Learn all about gift cards with these Quick Tips.

  • Cell Phone "Cramming"

    Learn about phone bill "cramming" and what you can do about unauthorized charges with these Quick Tips.

  • Home Improvement

    Thinking of hiring a contractor for a home improvement project? Before you sign a contract, check out these Quick Tips!