Department of Energy and Environmental Protection Public Utilities Regulatory Authority

Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information

Press Releases

PURA Press Release Header

01/05/2021

PURA Launches Social Media Presence

(New Britain, CT – January 5, 2021) – Connecticut’s Public Utilities Regulatory Authority (PURA) is pleased to announce that it has launched new social media accounts on Twitter, Facebook, YouTube and LinkedIn. 

Ratepayers, filers and other stakeholders are urged to follow these accounts for the latest news and announcements related to PURA and the region’s utility industry. 

Follow PURA here:

 

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About the Public Utilities Regulatory Authority:

The Public Utilities Regulatory Authority (PURA) is statutorily-charged with regulating the rates and services of Connecticut's investor owned electricity, natural gas, water and telecommunication companies and is the franchising authority for the state’s cable television companies. In the industries that are still wholly regulated, PURA balances the public’s right to safe, adequate and reliable utility service at reasonable rates with the provider’s right to a reasonable return on its investment. PURA also keeps watch over competitive utility services to promote equity among the competitors while customers reap the price and quality benefits of competition and are protected from unfair business practices. Visit PURA's website at https://portal.ct.gov/pura.


Contact

Taren O'Connor
Director of Legislation, Regulation and Communication
860-827-2689
Taren.Oconnor@ct.gov