Department of Energy and Environmental Protection Public Utilities Regulatory Authority

As many CT customers are experiencing increases in electric bills, PURA is committed to hearing from the public. While we welcome feedback, please note that the best place to direct individual questions about your bill is to your utility company. Additionally, we kindly ask for your patience as PURA's small call center team works to respond to the large volume of inquiries being received. Please refer to these Frequently Asked Questions for further information: PURA FAQs

Press Releases

PURA Press Release Header

01/05/2021

PURA Launches Social Media Presence

(New Britain, CT – January 5, 2021) – Connecticut’s Public Utilities Regulatory Authority (PURA) is pleased to announce that it has launched new social media accounts on Twitter, Facebook, YouTube and LinkedIn. 

Ratepayers, filers and other stakeholders are urged to follow these accounts for the latest news and announcements related to PURA and the region’s utility industry. 

Follow PURA here:

 

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About the Public Utilities Regulatory Authority:

The Public Utilities Regulatory Authority (PURA) is statutorily-charged with regulating the rates and services of Connecticut's investor owned electricity, natural gas, water and telecommunication companies and is the franchising authority for the state’s cable television companies. In the industries that are still wholly regulated, PURA balances the public’s right to safe, adequate and reliable utility service at reasonable rates with the provider’s right to a reasonable return on its investment. PURA also keeps watch over competitive utility services to promote equity among the competitors while customers reap the price and quality benefits of competition and are protected from unfair business practices. Visit PURA's website at https://portal.ct.gov/pura.


Contact

Taren O'Connor
Director of Legislation, Regulation and Communication
860-827-2689
Taren.Oconnor@ct.gov