*DSS Field Offices & telephone Benefits Center (1-855-626-6632) are open Mondays, Thursdays & Fridays from 8 a.m. to 4:30 p.m. & Tuesdays from 8 to 11:30 a.m. (closed Tuesdays from 11:30 a.m. on & all day Wednesdays as staff process applications, renewals & related work). Please see below for 24/7 access suggestions & www.ct.gov/dss/fieldoffices.

*For information & questions about your abortion rights in CT, call the CT Abortion Rights Information Line at 866-CTCHOICE.

*Did you know? HUSKY A/D/C & SNAP members can get $30/month internet discount & more through Affordable Connectivity Program.

*Don’t miss important news about your benefits: Update your contact info online now! For HUSKY A/B/D: www.accesshealth.ct.com for your Access Health CT User Account. For HUSKY C, SNAP or cash aid: www.connect.ct.gov or www.mydss.ct.gov for your DSS MyAccount.

*24/7 access to DSS: Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more! Client Information Line: 1-855-626-6632. With MyDSS, our mobile-friendly app, access your account on any device (www.ct.gov/mydss).

Annual Reports

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  • 2016 TANF MOE and Annual Report

    Temporary Assistance for Needy Families annual report.

  • Agency Annual Report for State Fiscal Year 2019

    The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.

  • Agency Annual Report SFY 2021

    The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.

  • Agency Annual Report, State Fiscal Year 2010 (442 KB)

    Fiscal 2010 saw the Department of Social Services delivering critical assistance to an increasing number of Connecticut residents against a backdrop of severe economic and budgetary challenges.

  • Agency Annual Report, State Fiscal Year 2011 (561 KB)

    The Department of Social Services continued to deliver critical assistance to an increasing number of Connecticut residents during fiscal 2011. As the need for public entitlement programs like Medicaid coverage and food assistance remained on an upward trend, DSS staff sustained heavy workloads of application processing, eligibility determination and case maintenance.

  • Agency Annual Report, State Fiscal Year 2013 (856 KB)

    The Department of Social Services delivered vital public benefits to nearly 760,000 Connecticut residents on an ongoing basis across all programs during SFY 2013.

  • Agency Annual Report, State Fiscal Year 2014 (1,009 KB)

    The Department of Social Services' customer service modernization initiative, called ConneCT, was implemented statewide as SFY 2014 opened. ConneCT provides applicants, clients and the general public with multiple access points to the federal and state programs administered by DSS.

  • Agency Annual Report, State Fiscal Year 2015 (1,057 KB)

    The department also recorded significant gains in Medicaid application processing, especially in the area of Long-Term Services and Supports. This area showed a sustained timely processing rate of 90+ percent throughout SFY 2015.

  • Agency Annual Report, State Fiscal Year 2016 (982 KB)

    The Department of Social Services continued to deliver vital public benefits to more than 1 in 4 Connecticut residents in fiscal 2016. As the fiscal year closed in June, DSS was serving a total of 1,020,070 individuals across all programs.

  • Agency Annual Report, State Fiscal Year 2018 (705 KB)

    The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.

  • CHCPE Annual Report for SFY 2018

    The Connecticut Home Care Program exemplifies the state's long-standing commitment to comprehensive community-based care for elders in need of long-term care. By enabling and providing supportive services at home, the state has helped to preserve the dignity and autonomy of older persons and has assisted families struggling to maintain older relatives at home.

  • Connecticut Behavioral Health Partnership Annual Report for CY 2009 (432 KB)

    Executed MOUs between acute freestanding hospitals and their respective EMPS –28 (93%) of the acute care hospitals executed MOU with their respective EMPS prior to 6/1/2009...

  • Connecticut Home Care Program for Elders (CHCPE) 2012 Annual Report (2.46 MB)

    This report represents the second year of a five-year renewal for the Home- and Community-Based Services Waiver. The federal Centers for Medicare and Medicaid Services (CMS) has since renewed the waiver for five years until June 30, 2015.

  • Connecticut Home Care Program for Elders (CHCPE) 2013 Annual Report (2.57 MB)

    Through the CT Home Care Program for Elders, the State provides long term services and supports for older persons who continue to live at home.

  • Connecticut Home Care Program for Elders (CHCPE) 2014 Annual Report (2.91 MB)

    The program is organized under a multi-tiered structure, which enables individuals to receive home care services in levels corresponding to their functional needs and financial eligibility. The first two categories are funded primarily through a State appropriation.