What's Next
If You Have a Disability (Requesting Accommodation)
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The Department of Social Services is committed to serving the needs of people with disabilities in Connecticut. If you ask us, we can help you fill out forms, get documentation, and get medical documentation to prove disability. If you need assistance completing your application, DSS can do your interview (if needed) or otherwise assist you over the telephone. We also have informational materials available in alternate formats.
DSS has ADA Liaisons attached to all 12 Field Offices, who can directly assist and support individuals with disabilities who need a reasonable accommodation. Anyone wishing an reasonable accommodation is asked to call the Benefits Center. Staff in the Benefits Center are Eligibility Services Workers trained to code ImpaCT (our eligibility management system) with the appropriate accommodation. Also, during the time of a telephone interview, you can let the worker know that an accommodation is needed.
To speak to an Eligibility Services Worker for this purpose, please call the DSS Client Information Line & Benefits Center at 1-855-6-CONNECT (1-855-626-6632; TTD/TTY 1-800-842-4524) for persons with speech or hearing difficulties). You can connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4:00 p.m. The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.
To get help finding health care providers, understanding your benefits, or making medical appointments, please contact the HUSKY Health program:
Secure email:
Phone:
1.800.859.9889
Monday through Friday
8:00 a.m. – 6:00 p.m.
Mail:
HUSKY Health Program
P.O. Box 5005
Wallingford, CT 06492
Fax: 203.265.3197
Road to Recovery after Brain Injury: Your GPS for Navigating CT’s Health Care System. This resource, produced by the Brain Injury Alliance of Connecticut, is for survivors of brain injury, family members, caregivers and friends. It offers information on brain injury, rehabilitation (inpatient and outpatient), home and community based services, and identifies places that can be a source of support on the journey forward. For more information or assistance, please call 1-800-278-8242.
Personal Care Assistant (PCA) Waiver
A Medicaid Waiver program that provides personal care assistance services included in a care plan to maintain adults with chronic, severe, and permanent disabilities, in the community. Without these services, the adult would otherwise require institutionalization. The care plan is developed by a Department social worker in partnership with the adult. Adults must be age 18-64 to apply, must have significant need for hands on assistance with at least two activities of daily living (eating, bathing, dressing, transferring, toileting), must lack family and community supports to meet the need, and must meet all technical, procedural and financial requirements of the Medicaid program, or the Medicaid for Employed Disabled program. Eligible adults must be able to direct their own care and supervise private household employees, or have a Conservator to do so. An adult deemed eligible for the PCA Waiver, is eligible for all Medicaid covered services. Application is made by contacting the Department's regional offices, and returning a completed PCA Waiver Request Form.