*24/7 access to DSS: You can apply for & renew services online through our ConneCT portal (www.connect.ct.gov) without visiting a Field Office or calling our Benefits Center. Get case/benefit status, view notices, report changes, download budget sheets, upload & send documents -- & much more!

*Check out MyDSS--our new mobile-friendly app! Access your DSS account anywhere, anytime, on any device (www.ct.gov/mydss)

*Our 24/7 Client Information Line gives you access to many service & eligibility needs (1-855-626-6332).

*DSS Field Offices and staffed Benefits Center (also 1-855-626-6632) are open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m. (closed Wednesday). www.ct.gov/dss/fieldoffices

Energy Assistance - Crisis Assistance Program

Overview

Benefits for Households qualifying for Crisis Heating Assistance: 

  • A one-time benefit of up to $710 in winter heating assistance for CEAP deliverable fuel heated households.

Subject to the availability of funds, the state will implement a Crisis Assistance Program to address the heating needs of service recipient households who have exhausted their CEAP Basic Benefits and are unable to secure primary heat. A one-time benefit in winter heating assistance for deliverable fuel heated households of up to $710  for eligible households with incomes up to 200% of the Federal Poverty Guidelines (FPG), and up to $350  for eligible households with incomes over 200% FPG to 60% State Median Income (SMI).

Crisis is defined in all cases as being unable to secure primary heat, causing a life-threatening situation during the program delivery period--defined as being without or within one week of being without primary heating fuel, such as having an oil or kerosene supply below either 70 gallons or one-quarter tank.