The Department of Social Services has suspended in-person visits to our field offices as a protective measure for customers and staff. We are continuing to provide services. Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

Energy Assistance - Crisis Assistance Program

Overview

Benefits for Households qualifying for Crisis Heating Assistance: 

  • A one-time benefit of up to $710 in winter heating assistance for CEAP deliverable fuel heated households.

Subject to the availability of funds, the state will implement a Crisis Assistance Program to address the heating needs of service recipient households who have exhausted their CEAP Basic Benefits and are unable to secure primary heat. A one-time benefit in winter heating assistance for deliverable fuel heated households of up to $710  for eligible households with incomes up to 200% of the Federal Poverty Guidelines (FPG), and up to $350  for eligible households with incomes over 200% FPG to 60% State Median Income (SMI).

Crisis is defined in all cases as being unable to secure primary heat, causing a life-threatening situation during the program delivery period--defined as being without or within one week of being without primary heating fuel, such as having an oil or kerosene supply below either 70 gallons or one-quarter tank.