Alert

NOTICE:

Due to a water main break the Waterbury Resource Center will be closed, Dec. 15, 2025. We apologize for the inconvenience. If you need information about your benefits please call 855-626-6632 or go to MyDSS.CT.GOV.

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

Alert

Overview

Special Notice to DSS Clients and Partners about Phone and MyAccount Access

Please be advised that there will be a partial outage within the Client Information Line (interactive voice-response system) and the ConneCT MyAccount on Saturday, October 7^th, from 12:00 a.m. through Saturday, October 7^th, 5:00 p.m. During this time, customers will not hear benefit details in the Client Information Line and will not be able to submit Online Renewals and Online Changes in the MyAccount. All other functionality will be up and running. This partial planned outage is being performed for important scheduled updates. We anticipate that the Client Information Line phone access (1-855-6-CONNECT, or 1-855-626-6632) and ConneCT MyAccount will be fully available after completion of this maintenance Saturday, October 7^th, 5:00 p.m.