Office of Adjudications
Mediation Services
In addition to its role as the department’s adjudicatory body, the Office of Adjudications is also prepared to offer mediation services or otherwise facilitate settlement discussions in a confidential setting. Mediation is a process for settling disputes without the need for a hearing. Parties may request mediation at any time during the hearing process.
All hearing officers have undergone 40 hours of mediation training and have varied professional experience in facilitating settlement discussions. Any matters that remain unresolved after participation in a mediation session and proceed to the hearing stage will be heard by a hearing officer who has not served as the mediator for that matter.