Mediation Services

The Office of Adjudications provides mediation services. Mediation is a process for resolving disputes without a hearing. Parties may request mediation at any time during the hearing process.

All Hearing Officers have completed 40 hours of mediation training and have varied professional experience facilitating settlement discussions. Any matters that remain unresolved after participation in a mediation session and proceed to the hearing stage will be heard by a Hearing Officer who has not served as the mediator for that matter.

Mediation Fact Sheet 

Content last updated on March 2026