To protect the health and safety of the public and our employees, DCP has limited on-site staffing at 450 Columbus Blvd. While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. We apologize for any inconvenience.

Guaranty Fund

Through several special funds, the Department of Consumer Protection is sometimes able to offer repayment to consumers who have been financially damaged as a result of some problem transaction in new home construction, home improvement, real estate, or health club membership.
The required annual registration fees for these businesses include a small allocation toward the corresponding guaranty fund.
A consumer who seeks compensation from one of the guaranty funds must meet applicable conditions and guidelines. 
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