The Department of consumer protection responds to thousands of consumer questions and complaints each year. Just a few of the areas addressed by the Department include:
home improvement contracts prescription errors
underage liquor sales defective new cars
charities fraud illegal sweepstakes
tainted food heating fuel contracts
unlicensed contractors health club closings
The Department does NOT handle complaints related to banking, lending and credit cards, utilities including cable and telephone service, motor vehicles and insurance are under the authority of different state agencies.
The only instance in which a written complaint this is NOT required is in the case of a suspected prescription error. If you feel that you have been given the wrong medication by your pharmacist, please contact your physician and pharmacist immediately. If you confirm that your pharmacist has incorrectly filled your prescription, you may wish to report it to the Department of Consumer Protection Drug Control Unit at (860) 713-6065.