Individuals with Disabilities

The State of Connecticut remains committed to ensuring the safety of residents with disabilities throughout the response and recovery phases of COVID-19.

The resources on this page are provided to ensure individuals with disabilities, and those who care for persons with disabilities can continue to make informed decisions. In addition to the below resources, daily COVID-19 press briefings are uploaded to YouTube with closed captioning functionality, and picture-in-picture interpretation is included.  At the direction of Governor Lamont, the Department of Aging and Disability Services has been incorporated into the Reopen Connecticut Advisory Board.

COVID-19 Mental Health Survey

Vaccination Site Resources

Resources for Individuals with Communication Needs

Show Me for Emergencies is an essential free app for emergency workers and people with communication needs - like difficulty understanding English, hearing impairments, and cognitive disabilities. It uses easy-to-understand icons for two-way communication during an emergency.

The State of Connecticut has been permitted to distribute and use this application by the State of Massachusetts. This project was developed by the Office of Preparedness and Emergency Management (OPEM) at the Massachusetts Department of Public Health (MDPH), with funding support by Public Health Emergency Preparedness (PHEP) and Hospital Preparedness Program (HPP) Cooperative Agreement TP12-1201, from the US Department of Health and Human Services (HHS), Centers for Disease Control and Prevention (CDC) and Assistant Secretary for Preparedness and Response (ASPR). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the CDC and/or ASPR.

Resources for Individuals Who Are Deaf or Hard of Hearing

COVID-19 Testing Resources


The following communication cards and videos have been compiled to make the COVID testing process easier to understand. You should always reach out to your preferred testing site to get exact information about the testing process at that site.  

  • CDC Testing Instructions - instructions from the Centers for Disease Control and Prevention (CDC) on how to collect a nasal swab specimen for a COVID-19 test
  • Testing Site Walkthrough Video - Video by Community Health Center, Inc. walking the viewer through what it is like to get tested for COVID-19 at one of their community testing locations

Important General Resources

Department of Aging and Disability Services

Department of Developmental Services COVID-19 Pages

Information for Students

Resources for the Blind Community

Resources for the Deaf and Hard of Hearing Community

Communication Cards

  • Yale New Haven Health - Tips for healthcare providers for people who are Deaf or Hard of Hearing
  • New Jersey (Español) - Information on for COVID testing/symptoms
  • Massachusetts - Information for better communication during medical appointments for people who are Deaf or Hard of Hearing


The following tech-based resources were compiled by the National Association for the Deaf:

 Video Remote Interpreting

Speech to Text

Typing Back

For phone calls*, patients may want to consider having more than one video relay service (VRS) provider’s app on the provided device, in case one provider experiences technical difficulties. Patients also may want to consider text-based relay services if they cannot get a reliable internet connection.

Text-based fallback options for phone calls

In addition to the tools above, DeafBlind people may want to load an application that can display text in large types.



*The FCC currently prohibits the use of VRS when all parties to a call are in the same room. If parties are not in the same room, VRS is allowed. Patients should comply with all FCC rules.