Programs

 

Aspiring Leaders Executive Development Program

Overview

The Department of Administrative Services, in partnership with the Connecticut Training & Development Network (CTDN), is pleased to announce the Aspiring Leaders Executive Development Program for State of Connecticut managers.

Aspiring Leaders is designed to train middle managers to become our next generation of leaders. It focuses on the critical skills needed for effective leadership today and in the future.  Our program includes high level speakers in government leadership from the Executive, Legislative and Judicial branches. Each manager will also develop a capstone project proposal, utilizing training from the program, to address critical agency needs, such as succession planning, improving internal processes, implementing cultural change initiatives to improve customer service, or other important goals selected by the agency. Candidates also read and discuss a best-selling leadership book during each cohort.

Program

Aspiring Leaders is 11 full training days completed over a 3 month period. The modules are:

  • Strategic Planning
  • MBTI Self Assessment
  • Results Based Accountability
  • Leading Effective Meetings
  • Project Management
  • Process Improvement
  • Leading through Change
  • Presentation Skills
  • Leadership

Participants present their Capstone Project Proposals before their senior leadershop prior to graduation.

Similar management programs covering these topics can cost thousands of dollars in the education and private sectors.  The cost of Aspiring Leaders is a fraction of this, thanks to the resources supplied by partner agencies for rooms, equipment and trainers. The modest fee provides the needed copyrighted materials. Class size is limited to 25.

Nomination Process

Each November, agency leadership will receive an invitation to evaluate and select nominees for the program, who must meet the following conditions:

  • Must be in the managerial series (or in a managerial role if in Higher Ed)
  • Cannot have previously attended a management development program five days or more in length
  • Should be a rising middle level manager
  • Should be in good standing with the agency
  • Must be approved by the agency head or designee with signature

From the eligible nominations, the class members will be selected and their agencies notified. Annual programs usually begin in March and conclude in June. 

It is important to note that this program requires a full commitment.  The program is competitive and rigorous. Applicants should review the dates and times of each session and be sure that they are able to attend the entire program and, make the decision that they will apply themselves to this opportunity before accepting the nomination.

For more information please contact the program coordinator, Cheryl Cepelak, cheryl.cepelak@po.state.ct.us

 

Train-the-Trainer Certificate Program

Overview

This career enhancing certificate program, offered to State of Connecticut professionals through the Connecticut Training & Development Network, in partnership with the Department of Administrative Services Learning Center, is geared towards equipping individuals with the necessary knowledge, skills and abilities to function more effectively in a training capacity while adding value to their agency.

After successful completion of the TtT Program, participants will have attained a higher level of professional performance and expertise with the knowledge of how to develop and deliver training that is learner-centered and aligned with their agency’s strategic goals. The practical applicability of theories, models and concepts will deliver measurable long-lasting results.

"Two of our Instructors have completed the CTDN Train-the-Trainer Certificate Program. The knowledge and skills gained in training and development have greatly enhanced their job performance.  This program is a “must” for those beginning in the field of training and dvelopment as well as those with advanced training experience.  The benefit for our agency is far reaching and ultimately impacts all of the employees they train in the classroom.

It’s a “win-win” for everyone."

Sharon L. Ciarlo RN, BSPA, MHSA

DMHAS, Office of the Commissioner

Director, Safety Education and Training Unit

Program

The certificate program consists of a rigorous course of study including 8 modules, 15 days of facilitator-led instruction over 8 months and a work-related project to be completed during the course of the program. CTDN mentors will be available to the participants throughout the program to offer support and constructive feedback.

Program Eligibility

The State of Connecticut Train-the-Trainer Certificate Program is designed for State of Connecticut Training, Human Resource, and Equal Employment Opportunity professionals that require substantial time identifying, planning designing and conducting agency's training needs.

Enrollment

Selection into the program is by application and recommendation of the applicants manager or supervisor. Class is limited to 15  participants.  Tuition is payable upon acceptance and registration into the program through the DAS Learning Center.

Independent Project

During the course of the program, participants work independently to design a two-hour work-related training module applying the knowledge they acquire from modules 2 through 6. Mentors are available to participants for guidance with the work-related project. The participant’s supervisor is responsible for monitoring the accuracy of the project contents and completion of the final project. Time must be allowed on the job to complete each portion of the project and to meet project deadlines.

"By participating in the 2012 CTDN Train-the-Trainer program,  my staff’s  instructional design knowledge was advanced to the next level.  They evolved into more confident curriculum developers and now have access to additional information and tools required for the curriculum development process.  Thank you CTDN for offering this great learning opportunity!"

Joanne Curtis

COU Staff Development Office

Judicial Branch Learning Center

Mentoring

The mentors serve as a resource and support for participants through the 8-month program. The Mentors are the individuals associated with the certificate program or the CTDN network. Mentors will review participants’ independent project on designated dates throughout the program to ensure appropriate application of the knowledge from each of the modules and provide constructive feedback. 

Program Modules

The certification program consists of 8 modules, 15 days of facilitator-lead instruction over 8 months in addition to an Independent Project to be completed during the course of the program:

 Module Description
Module 1:  Program Introduction & Overview (1 day) 
Module 2:  Adult Learing Principles (1 & 1/2 days) 
Module 3: Needs Assessment (2 days)
Module 4: Curriculum Design & Methods of Instruction (2 days)
Module 5: Evaluation Strategies (1 day)
Module 6: Presentation Skills (1 day)
Module 7: Facilitation Dynamics (2 days)
Presentations: Independent Work-Related Projects (3 days)
Module 8: Wrap Up and Graduation (1/2 day)

Please visit us soon for future program dates.

 

State Supervisory Training Program

Overview

This course is a “Supervisory Skills Training” program designed and customized specifically for state employees. The goal of this program is to provide professional development opportunities to aspiring and new supervisors, as well as those looking to refresh their knowledge in this area. Participants who complete this program will have explored the following topics as they relate to the supervisory experience – -Transition to Supervision -Communication -Leadership -Motivation -Team Building Furthermore, during two additional follow-up sessions, participants will have the opportunity to address their specific challenges and concerns in an open, collaborative environment. All participants will receive reference material, as well as information about follow-up strategies that can be used to promote self-accountability. CTDN will provide material on performance management. Throughout the program, instructors will incorporate concepts related to this as “process-oriented,” best supervisory practices to make performance management work.

Program Outline

The following topics will be covered during the initial 12 hours (2 days) of training and reinforced during the third session.

Transition to Supervision
  • What is a supervisor?
  • Coping with a new job assignment
  • The supervisory process: positive and effective skills
  • Supervisory strengths and weaknesses
  • Do’s and Don’ts for supervisors
  • Perceptions, appearances and ethical behavior
  • Developing trust between supervisor and employees
  • Action / Ideas Worksheet
Communication
  • Communication model
  • Active listening
  • Nonverbal communication and its impact
  • Feedback
  • Tips for giving positive and negative feedback
  • Tips for receiving feedback gracefully
  • Managing conflict
  • Strategies for handling and resolving conflict
  • Action / Ideas Worksheet
Leadership
  • Leadership defined
  • Management/Leadership Potential Scale
  • Situational aspects of leadership
  • Strategies for delegating effectively
  • Self-assessment: what makes people work well?
  • Holding people accountable
  • Leading by example
  • Managing Up: Working with your new manager
  • Action / Ideas Worksheet
Motivation
  • Concepts of motivation
  • Employee Motivation Inventory
  • Ten ways to help people feel motivated
  • Building employees’ involvement, engagement, and self-esteem
  • How to create employee loyalty and boost morale
  • Action / Ideas Worksheet 

Team Building

  • Identifying what makes an effective team
  • Building effective teams
  • Team roles
  • Attitudes of an effective team builder
  • Are you a good team member?
  • What to look for in groups
  • Action / Ideas Worksheet
Make Up Policy

Supervisors who miss one day of class will be offered the option to take that day of class at the same college during the next available class. There will be no additional charge. However, if the supervisor fails to attend the make-up class, he or she is considered not to have passed the course. No refund is given. The agency is free to send the supervisor to the entire course again and repay. If an employee scheduled to attend a class fails to do so, the agency will still be billed for that employee.

Visit commnet.edu/inservice for program dates and registration