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Consumer Issues

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  • Going Shopping on the Internet?

    Going shopping on the Internet? Here are a few Quick Tips to keep in mind.

  • All About Gift Cards

    Gift cards and gift certificates are convenient and when it comes to holidays, birthdays, or special occasions, they often make gift-giving easy. But gift cards are not the same as credit cards and, while Connecticut has its own gift-card laws, they may not apply to all gift cards. Learn all about gift cards with these Quick Tips.

  • Cell Phone "Cramming"

    Learn about phone bill "cramming" and what you can do about unauthorized charges with these Quick Tips.

  • Home Improvement

    Thinking of hiring a contractor for a home improvement project? Before you sign a contract, check out these Quick Tips!

  • Unwanted Telemarketing Calls

    What are robocalls? How does the Do Not Call Registry work? Find out with these Quick Tips.

  • DISCLAIMER

    The following resources are not created, recommended or endorsed by the Office of the Attorney General, but are provided as resources that may offer additional information or assistance. External links will open in a new window and you will be redirected to a third-party website

  • Social Security Fraud

    Tips on how to avoid being scammed by fraudsters who falsely claim to be Social Security employees.

  • Connecticut Department of Banking Cyberfraud Site

    Protect Yourself Against CyberFraud

  • Connecticut Department of Consumer Protection

    The Department of Consumer Protection's mission is to ensure a fair and equitable marketplace, safe products and services for consumers in the industries that we license, regulate and enforce.

  • Consumer Financial Protection Bureau

    Congress established the CFPB to protect consumers by carrying out federal consumer financial laws.

  • Consumer Product Safety Commission

    The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products.

  • Federal Trade Commission

    The Federal Trade Commission (FTC) works to ensure that the nation’s markets are vigorous, efficient and free of restrictions that harm consumers.

  • Consumer Education Brochures from the National Consumer Law Center

    The NCLC's free, downloadable brochures offer basic information for consumers on the most critical consumer issues, including predatory lending, debt collection, credit reports, lemon laws, bankruptcy, foreclosure, payday loans, predatory mortgage loans, credit card debt, living trust scams, telemarketing fraud, refinancing, loss of utility services and other issues.

  • CTLawHelp.org: Self-Help Guides for Consumers

    A project of the Connecticut Network for Legal Aid, this page offers easy-to-understand information about issues affecting consumers including bankruptcy, collection and repossession, credit practices and reports, security deposits, small claims court, and more.

  • National Charities Information Bureau

    The Alliance reports on nationally soliciting charitable organizations that are the subject of donor inquiries.