Please click on the following Departments/Agencies links to reveal their corresponding contact information.
  • Department of Public Health (DPH) - Contact DPH's Facility Licensing and Investigations Section for concerns, issues, or complaints regarding quality of care provided by Health Care Practitioners and Facilities.
    + For DPH contact click here...
    Contact Person:  Donna Ortelle, RN, MSN
                                Supervising Nurse Consultant


    Mailing Address: Department of Public Health
                               Facility Licensing & Investigations Section

                         410 Capitol Ave., MS#12HSR, P.O.Box 340308

           Hartford, Connecticut 06134-0308   

    Telephone:           (860) 509-7400

    E-Mail:                  donna.ortelle@ct.gov

    Website:               www.ct.gov/dph
     

    >>Click on the link above again to close this box.


  • Office of Healthcare Advocate (OHA) - Contact OHA if you have problems or questions concerning your health insurance or healthcare coverage. OHA will help you understand your rights and what options you have available. We will fight for your healthcare coverage for mental health or substance use treatment, and will ensure your healthcare needs are covered correctly based on your healthcare plan.
    + For OHA contact click here...

    Contact:             Office of Healthcare Advocate

     

    Mailing Address: Office of the Healthcare Advocate
                                    State of Connecticut
                                    P.O. Box 1543

    Hartford, Connecticut 06144   

    Telephone:           (860) 331-2440

    Toll Free:          1-(866)-466-4446

    Fax:                      (860)-331-2499

    E-Mail:                 healthcare.advocate@ct.gov

    Website:               www.ct.gov/oha

    >>Click on the link above again to close this box.


  • Connecticut Insurance Department (CID) - The Connecticut Insurance Department encourages consumers or providers who have a concern or complaint against an insurance company or a question about an insurance related issue including: copayments, coverage or claims denials to contact the department for assistance.
    + For CID contact click here...

    Contact :             Connecticut Insurance Department


    Mailing Address: Connecticut Insurance Department

                               Attn:   Consumer Affairs Division 

                               P.O. Box 816

                               Hartford, CT 06142 

    Toll Free:            (800) 203-3447

    Fax:                     (860) 297-3872

    E-Mail:                 cid.ca@ct.gov

    Website:               www.ct.gov/cid

    >>Click on the link above again to close this box.


  • Attorney General (AG) - Contact AG for complaints pertaining to financial fraud by Health Care Facilities and /or Health Care Providers.
    + For AG contact click here...
    Contact :              Office of the Attorney General


    Mailing Address: Health Care Fraud Unit
                                    55 Elm Street

    Hartford, Connecticut 06141   

    Telephone:           (860) 808-5355

    E-Mail:               attorney.general@ct.gov

    >>Click on the link above again to close this box.


  • Department of Social Services (DSS) - Contact DSS for issues related to the Uninsured, SAGA, Husky, and Title 19 coverage, and programs.
    + For DSS contact click here...
    Contact Person: Ellen Tracy
     

    Mailing Address: Department of Social Services
                                    25 Sigourney Street
                               Hartford, CT  06106-5033

    Telephone:          (860) 424-5215                

    E-Mail:               ellen.tracy@ct.gov

    Website:               www.ct.gov/dss

    >>Click on the link above again to close this box.