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Healthcare Providers

When an infant has an out-of-range newborn screening result, Connecticut Newborn Screening Program (CT NBS) follow-up unit staff will notify the current health care provider by phone and fax. CT NBS follow-up staff will either request another heel-stick sample for repeat screening (for a borderline abnormal result) or will notify the Connecticut Newborn Screening Network (CNSN) of the result (for presumptive positive or time sensitive results).  Following a report of a presumptive positive result or time sensitive result, a nurse from the Network will contact the baby’s current health care provider with follow up instructions and will order diagnostic laboratory testing, if indicated. 

If you receive notification of the need for a repeat heel-stick sample, please collect the heel-stick sample within 2 business days of receipt of the request from the CT NBS Program, unless otherwise instructed, and send to the state laboratory within 24 hours of collection.  Your office will be asked to expedite collection and shipping of the specimen to the state lab if the infant never had an initial newborn screening completed for any reason.

Additional Resources for Healthcare Providers

• Baby's First Test
• Connecticut Newborn Diagnosis and Treatment Network
• American College of Medical Genetics and Genomic

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Please Note: The State Public Health Lab (SPHL) at 396 West Street, Rocky Hill, CT 06067 accepts NBS samples 24 hours a day / 7 days a week. It is recommended that samples are directly dropped off, mailed with 1-2 day delivery and tracking, or with sample or next day courier service. When dropping off samples after regular business hours, please ring the bell at the guard station entrance.