Connecticut Long Term Care Ombudsman Program

Advocacy Action Hub

A Centralized Platform for Resident-Led Advocacy in Connecticut

Infographic titled “How Resident Voice Becomes Policy Change.” The graphic shows a five step process moving from Nursing Home Residents to Resident Councils, to the Resident Advocacy Action Hub, to the Statewide Coalition of Presidents of Resident Councils, and finally to Legislative and Policy Change. Each stage includes brief examples such as sharing concerns, completing surveys, identifying priorities, reviewing input, proposing legislation, and achieving resident priorities. Arrows connect each step, illustrating how resident input leads to unified advocacy and policy impact for Connecticut residents.

Welcome to the Connecticut Long-Term Care Ombudsman Program’s Resident Advocacy Action Hub. This page serves as a centralized location where residents, resident councils, and stakeholders can learn about advocacy priorities, share feedback, support initiatives, and propose new issues for statewide consideration.

The purpose of this Action Hub is to strengthen resident voice across Connecticut by providing a clear and accessible pathway for participation in legislative and policy discussions that affect individuals living in nursing homes, residential care homes, and assisted living communities.

How These Advocacy Pages Work Together

The Advocacy Action Hub, the Advocacy Center, and the Statewide Coalition of Presidents of Resident Councils page are connected. Together, these pages help residents learn about advocacy issues, share feedback, and connect with resident-led leadership opportunities.

  • Resident Advocacy Action Hub: This page is where residents can take action on current resident-led advocacy priorities. Residents may complete surveys, sign petitions, share experiences, and learn about monthly Strengthening Resident Council meetings.
  • Advocacy Center: The Advocacy Center for resident rights and long-term care advocacy issues provides information about broader advocacy issues, resident rights topics, and opportunities to follow up with the Ombudsman Program about concerns that matter to residents.
  • Statewide Coalition of Presidents of Resident Councils: The Statewide Coalition of Presidents of Resident Councils and Executive Board page explains how resident leaders work together through the SCPRC to strengthen Resident Councils, identify shared concerns, and bring resident priorities forward for statewide advocacy.

Feedback shared through the Advocacy Action Hub and Advocacy Center may help inform resident-led discussions, advocacy priorities, and follow-up efforts with the Statewide Coalition of Presidents of Resident Councils and the Long Term Care Ombudsman Program.

Page Navigation

Use the links below to move directly to a section of the Resident Advocacy Action Hub.

Mission of the Resident Advocacy Action Hub

The Resident Advocacy Action Hub exists to:

  • Provide residents with accessible information about current advocacy priorities
  • Create structured opportunities for residents to submit feedback and share experiences
  • Demonstrate statewide resident support for legislative and policy initiatives
  • Strengthen the collective voice of the Statewide Coalition of Presidents of Resident Councils
  • Ensure advocacy efforts remain grounded in lived resident experience
  • Connect residents with the Advocacy Center and SCPRC leadership opportunities

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Resident-Led Advocacy: Residents Working Together

Resident advocacy is strongest when residents come together as a group. Resident Councils and the Statewide Coalition of Presidents of Resident Councils help residents identify shared concerns, discuss possible solutions, and bring resident priorities forward for statewide advocacy.

This Action Hub is not only a place to complete surveys or sign petitions. It is also a way for residents to stay connected, participate in resident-led discussions, and help shape the issues that move forward for broader advocacy.

Residents and Resident Council leaders are encouraged to take action by:

  • Sharing concerns, ideas, and experiences from their own nursing home or short-term rehab stay
  • Bringing resident priorities from local Resident Council meetings to statewide discussions
  • Joining monthly Strengthening Resident Council meetings hosted by the Statewide Coalition of Presidents of Resident Councils
  • Considering involvement with the Executive Board of the Statewide Coalition of Presidents of Resident Councils
  • Helping other residents understand that their voices can influence policy and improve quality of life

Residents who want to learn more about resident-led statewide advocacy may visit the Statewide Coalition of Presidents of Resident Councils and Executive Board page .

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Monthly Strengthening Resident Council Meeting

The Statewide Coalition of Presidents of Resident Councils hosts a monthly virtual Strengthening Resident Council meeting for residents and Resident Council leaders across Connecticut. These meetings are an opportunity for residents to connect with one another, share what is working in their councils, discuss common concerns, and strengthen resident-led advocacy statewide.

Meeting Schedule:
First Thursday of every month
2:00 PM to 2:00 PM
Virtual meeting through Microsoft Teams

Who is encouraged to participate:

  • Nursing home residents
  • Resident Council presidents and officers
  • Residents interested in strengthening or restarting their Resident Council
  • Residents interested in statewide advocacy or Executive Board involvement
  • Supportive staff or Ombudsman representatives assisting residents with access, when requested by residents

What residents may discuss:

  • Ideas for improving Resident Council participation
  • Common concerns affecting resident quality of life
  • Ways to follow up on issues raised during council meetings
  • Resident rights, resident leadership, and advocacy priorities
  • Opportunities to bring local Resident Council concerns to statewide attention

Join the monthly Strengthening Resident Council meeting through Microsoft Teams

Residents may also visit the Statewide Coalition of Presidents of Resident Councils and Executive Board page to learn more about the SCPRC and resident leadership opportunities.

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Current Resident-Led Advocacy Initiatives

The initiatives below reflect issues affecting residents across Connecticut. Each section includes links to educational materials, surveys, petitions, or opportunities to share resident experiences for advocacy purposes.

Residents can also visit the Advocacy Center for resident rights and long-term care advocacy issues for additional updates and advocacy information.

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Share Your Experience for Advocacy Purposes

Personal experiences help illustrate how policies affect daily life. Residents may voluntarily share their experiences to inform advocacy efforts. If you wish to remain anonymous, please do not include identifying information in your submission.

Residents may use the survey below to share their nursing home or short-term rehabilitation experience. Information shared may help the Statewide Coalition of Presidents of Resident Councils and other resident advocates better understand resident priorities and identify issues that may need broader advocacy attention.

Submit your nursing home or short-term rehab experience for advocacy purposes

To learn how resident feedback may connect to statewide resident-led advocacy, visit the Statewide Coalition of Presidents of Resident Councils and Executive Board page .

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Important Information About Participation

Participation in the Resident Advocacy Action Hub is voluntary. Information submitted through surveys, petitions, and experience forms may be reviewed by the Executive Board of Resident Council Presidents and may be summarized to support legislative and policy advocacy efforts.

Please do not include identifying information if you wish to remain anonymous. This page is intended to support resident-led advocacy and statewide policy discussions.

Residents who want to learn more about current advocacy issues may visit the Advocacy Center for resident rights and long-term care advocacy issues . Residents who want to learn more about resident leadership may visit the Statewide Coalition of Presidents of Resident Councils and Executive Board page .

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Need Help With a Specific Concern?

If you need assistance with a specific concern in your facility, please contact the Connecticut Long-Term Care Ombudsman Program contact page for individual assistance .

For broader resident rights and advocacy information, visit the Advocacy Center for resident rights and long-term care advocacy issues .

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