I received an error message saying that I have exceeded my allowed number of searches and am now locked out. What happened?

Read time: 6 minutes

If you exceed the search attempt limit, you will be temporarily locked out. You will be able to try again later.


Note: If multiple people are accessing the portal from the same internet network address, such as from a common network address at a workplace (also known as IP address), you may receive an error that you have exceeded your log-in attempts. Attempts from a common IP address are cumulative and if attempts are clustered too close together in time, will result in a lock out. This is by design to prevent phishing.


CT Wiz for Public General Public