Connecticut State Department of Revenue Services

Individual Income Tax Filers:  DRS will be holding a webinar on Wednesday, April 2, at 10:00 a.m.  This session will provide information for filing 2024 Connecticut income tax returns and helpful tips for electronically filing such returns. Select here to register.

New Businesses:  DRS will be holding a webinar on Wednesday, April 16, at 10:00 a.m. This session will provide an overview of the requirements for registering a new business with DRS. Select here to register.

Troubleshooting PDF File Downloads

Q. When downloading a PDF form, my web browser window goes blank and I never receive the file, what should I do?

A. Follow the appropriate steps below to resolve the problem:

  • Adobe Acrobat Reader
    If you are using Adobe Acrobat Reader, upgrade to version 7.0 or later available for free on the Adobe website.
  • Use the "Save Target As..." or "Save Link As..." option to download the PDF file directly to your hard drive and bypass the Acrobat Reader plug-in.
    • Select "PDF File Format" if necessary.
    • Select the file(s) you wish to download.
    • Click the "Review Selected Files" button.
    • When presented with the Results page use the "Save Target As.." option to download the file.  This can normally be accomplished by right clicking (left click, if your mouse is configured for left-handed operation) on the title link then selecting "Save Target As.." when presented with a menu.
    • Use Adobe Acrobat Reader to open the file after downloading.

If you still have problems downloading files, you may e-mail the Web Master at DRS.webmaster@ct.gov