Contact Us
If you need help, have a question or comment, or would like to report a problem on a state road, please contact our CTDOT Customer Care Center:
- Report an issue on state roads
- Email DOT.CustomerCare@ct.gov
- Phone 860-594-2560
- File a claim
CTDOT Customer Care center hours of operation
- New Year’s Day
- Martin Luther King, Jr. Day
- President’s Day
- Lincoln’s Birthday
- Good Friday
- Memorial Day
- Veteran’s Day
- Juneteenth Day
- Independence Day
- Columbus Day
- Thanksgiving Day
- Labor Day
- Good Friday
- Christmas Day
CTDOT Office of Communications
Members of the media, contact the CTDOT Office of Communications with inquiries, interview requests:
- Email: CTDOTMedia@ct.gov
- Phone: 860-594-3062
For Freedom of Information (FOI) requests, visit https://portal.ct.gov/dot/general/foi-requests.
CTDOT mailing address
CT Department of Transportation
2800 Berlin Turnpike
P.O. Box 317546
Newington, CT 06131-7546
CTDOT Bureaus
We prioritize collaboration, public safety, mobility, community connectivity, and the preservation of environmental and cultural resources to deliver innovative solutions that support and maintain CT's transportation network.
We prioritize the continuous improvement of operational capacity, process efficiency, systems technology, and economic development and opportunity while maximizing CTDOT resources in compliance with State regulations.
We prioritize safety, customer experience, and environmental impacts while applying industry-standard practices to maintain the state's highway and bridge systems in the most responsive and adaptable manner.
We collect and analyze critical data for informed decision-making and developing plans that support communities while protecting natural and cultural resources--all by utilizing a collaborative, holistic process to shape the future of our transportation system.
We improve lives through transportation by keeping Connecticut moving with accessible, safe, and reliable multi-modal services across our state and beyond.
Other contacts
- Commissioner’s Office: 860-594-3000
- Consultant Selection: 860-594-3017
- Equal Opportunity and Diversity: 860-594-2211
- Human Resources: 860-594-3106
- Legal Services: 860-594-3044
- Legislative Office: 860-594-3013
- Oversize/Overweight Unit: 860-594-2880
Employee Directory
Use the Connecticut State Government Telephone and Email Directory at phone.ct.gov.