HARTFORD — The Department of Consumer Protection (DCP) is warning credential holders and the public about a new scam impersonating DCP employees and divisions.
Government impersonation scams target the public to steal personal information and money. Last year, consumers reported losing $789 million to government imposter scams across the United States.
“Government impersonation scams aim to deceive consumers through email, phone calls and even letters sent through the mail,” said DCP Commissioner Bryan T. Cafferelli. “If you receive an unusual message from a state agency or organization, your first instinct should be to pause and do more research to verify the communication is legitimate. Avoid clicking on links or attachments out of curiosity. Instead, visit the official website, find the appropriate division to contact, and verify the message.”
The following email impersonates a DCP employee and indicates signs of a scam:
- Check the sender’s information: The email ends with “@ct.gov.frienditsolutions.com.” There are two domains, indicating a scam. All State of Connecticut government emails end with “ct.gov.”
- Message lacks clarity: This is a common tactic with phishing emails. Vague information entices the recipient to respond, click links, or download attachments.
- Wrong phone numbers and department information: Some research can save your personal information and wallet. Verify phone numbers, addresses and employee names on the Contact Us page at CT.gov/DCP.
- Suspicious Link: The link reads “Click here to send me a file securely.” If you are unsure if you need to provide documents to DCP, reach out to the contact information you know to be correct. Do not click any links.
If you receive an email from our department and want to verify its legitimacy, visit CT.gov/DCP to locate the appropriate person to contact.
You can also report scams at ct.gov/DCP/Complaint.