Utilities
The Public Utilities Regulatory Authority (formerly the Department of Public Utility Control) helps consumers to resolve various types of problems they may experience with their utility company -- electricity, natural gas, water, and telecommunication, and to some degree, cable services.
If you experience a problem with a utility company, please contact the utility company first and give them an opportunity to resolve your problem. If the matter is not resolved to your satisfaction, please call or write the Public Utilities Regulatory Authority. Public Utilities Regulatory Authority 10 Franklin Square
New Britain, CT 06051
Phone: 800-382-4586
Note: The Regulatory Authority does not handle complaints about: