Connecticut Insurance Commissioner Andrew Mais congratulated the state’s ACA health insurance exchange, Access Health CT, for achieving top ranking on the 2021 Health Insurance Exchange Report.

“This is great news for our consumers,” said Commissioner Mais. “Each year we encourage prospective consumers to fully research their health plan options and Access Health CT provides a user-friendly and accessible website with extensive and understandable information, including the substantial subsidies provided to consumers. CEO James Michel and his team at AHCT deserve this recognition for helping people make better health insurance choices that suit their needs.”

Health insurance exchanges are websites that allow consumers to gather information and comparison shop for health insurance coverage. Improved website features and easy to use tools allow consumers the ability to make the most informed choices and keeps them protected. Open enrollment for Access Health CT started on November 1.

The Council for Affordable Health Coverage (CAHC) and the Health Benefits Institute (HBI) conducted a joint survey to assess the online customer experience for all public exchanges. The report is titled “2021 Health Insurance Exchanges: Evaluating the Online Comparison-Shopping Experience” and was published in November 2021.

Anyone with questions can contact the Connecticut Insurance Department by email at insurance@ct.gov or by calling 860-297-3900.

Additional resources:

• Access Health CT – the state health insurance exchange
• 2021 Health Insurance Exchanges Report
• 2021 Insurance Exchange Websites Scorecard