MARKET CONDUCT EXAMINATION
Market Conduct examines administrative actions, fines, consent agreements, and compliance actions taken against companies.
| EXAM CLOSED DATE | 2023 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
|---|---|---|---|
| 02/21/2024 | Allmerica Financial Benefit Insurance Company | Fined | View PDF/LINKS |
| 12/22/2023 | Adroit Health Group, LLC | Fined | View PDF/LINKS |
| 12/22/2023 | Metropolitan Life Insurance Company | Fined | View PDF/LINKS |
| 12/22/2023 | Old Dominion Insurance Company | Fined | View PDF/LINKS |
| 12/22/2023 | Express Scripts Utilization Management Company | Fined | View PDF/LINKS |
| 12/14/2023 | Stillwater Insurance Company | Fined | View PDF/LINKS |
| 12/12/2023 | Pacific Specialty Insurance Company | Fined | View PDF/LINKS |
| 12/12/2023 | CSAA General Insurance Company | Fined | View PDF/LINKS |
| 12/12/2023 | Evernorth Behavioral Health, Inc. | Fined | View PDF/LINKS |
| 12/12/2023 | Midvale Indemnity Company | Fined | View PDF/LINKS |
| 12/05/2023 | Essentia Insurance Company | Fined | View PDF/LINKS |
| 12/05/2023 | Oscar Management Corporation | Fined | View PDF/LINKS |
| 11/09/2023 | Spinnaker Insurance Company | Fined | View PDF/LINKS |
| 11/09/2023 | American Income Life Insurance Company | Fined | View PDF/LINKS |
| 11/09/2023 | Security Life of Denver Insurance Company | Fined | View PDF/LINKS |
| 10/18/2023 | Dairyland Insurance Company | Fined | View PDF/LINKS |
| 10/11/2023 | Kingstone Insurance Company | Fined | View PDF/LINKS |
| 09/26/2023 | Permanent General Assurance Company | Fined | View PDF/LINKS |
| 09/26/2023 | American Family Connect Property & Casualty Insurance Company | Fined | View PDF/LINKS |
| 09/20/2023 | Lincoln Heritage Life Insurance Company | Fined | View PDF/LINKS |
| 09/20/2023 | Brighthouse Life Insurance Company | Fined | View PDF/LINKS |
| 08/07/2023 | ConnectiCare, Inc. | Fined | View PDF/LINKS |
| 07/20/2023 | IngenioRX, Inc. | Review Completed | View PDF/LINKS |
| 05/04/2023 | Eagle Life Insurance Company | Review Completed | View PDF/LINKS |
| 03/03/2023 | Bankers Life & Casualty Company | Fined | View PDF/LINKS |
| 01/10/2023 | Gerber Life Insurance Company | Fined | View PDF/LINKS |
| 01/09/2023 | Ace American Insurance Company | Fined | View PDF/LINKS |
| EXAM CLOSED DATE | 2022 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
| 12/20/2022 | Connecticare, Inc. | Fined | View PDF/LINKS |
| 12/20/2022 | Connecticare Benefits, Inc. | Fined | View PDF/LINKS |
| 12/20/2022 | Connecticare Insurance Company, Inc. | Fined | View PDF/LINKS |
| 12/20/2022 | Ohio Security Insurance Company | Fined | View PDF/LINKS |
| 12/12/2022 | Allstate Insurance Company; Allstate Fire and Casualty Insurance Company; Esurance Insurance Company | Fined | View PDF/LINKS |
| 12/07/2022 | CIGNA Health Management, Inc. | Fined | View PDF/LINKS |
| 12/06/2022 | American Imaging Management, Inc | Review Completed | View PDF/LINKS |
| 11/22/2022 | Equitable Financial Life Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | Reliance Standard Life Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | Security Benefit Life Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | West American Insurance Company | Fined | View PDF/LINKS |
| 11/22/2022 | Palisades Insurance Company | Fined | View PDF/LINKS |
| 11/03/2022 | Loyal American Life Insurance Company | Review Completed | View PDF/LINKS |
| 11/01/2022 | Merrimack Mutual Fire Insurance Company | Fined | View PDF/LINKS |
| 10/19/2022 | Athene Annuity and Life Company | Fined | View PDF/LINKS |
| 10/19/2022 | Harco National Insurance Company | Fined | View PDF/LINKS |
| 10/11/2022 | NGM Insurance Company | Review Completed | iew PDF/LINKS |
| 09/28/2022 | Legato Health Technologies Philippines, Inc. | Review Completed | View PDF/LINKS |
| 08/22/2022 | Delaware Life Insurance Company | Fined | View PDF/LINKS |
| 08/22/2022 | United Ohio Insurance Company | Fined | View PDF/LINKS |
| 07/27/2022 | Lafayette Life Insurance Company | Fined | View PDF/LINKS |
| 06/28/2022 | Utica Mutual Insurance Company | Fined | View PDF/LINKS |
| 06/28/2022 | PHL Variable Insurance Company Nassau Life and Annuity Company |
Fined | View PDF/LINKS |
| 06/21/2022 | OptumHealth Care Solutions, LLC | Fined | View PDF/LINKS |
| 05/24/2022 | Arch Insurance Company | Fined | View PDF/LINKS |
| 05/24/2022 | Foremost Insurance Company Grand Rapids, Michigan/td> | Fined | View PDF/LINKS |
| 05/24/2022 | John Hancock Life Insurance Company (U.S.A.) | Fined | View PDF/LINKS |
| 05/24/2022 | Lancer Insurance Company | Fined | View PDF/LINKS |
| 05/24/2022 | Root Insurance Company | Fined | View PDF/LINKS |
| 05/18/2022 | NCH Management Systems, Inc. | Review Completed | View PDF/LINKS |
| 03/29/2022 | Metropolitan Group Property & Casualty Insurance Company Metropolitan Casualty Insurance Company |
Fined | View PDF/LINKS |
| 03/23/2022 | Teachers Insurance and Annuity Association of America | Review Completed | View PDF/LINKS |
| 03/18/2022 | Combined Insurance Company of America | Review Completed | View PDF/LINKS |
| 03/16/2022 | USAA Life Insurance Company | Review Completed | View PDF/LINKS |
| 03/08/2022 | Lemonade Insurance Company | Fined | View PDF/LINKS |
| 03/11/2022 | Americo Financial Life and Annuity Insurance Company | Review Completed | View PDF/LINKS |
| 03/08/2022 | American Specialty Health Group, Inc. | Review Completed | View PDF/LINKS |
| 03/01/2022 | Ameritas Life Insurance Company | Fined | View PDF/LINKS |
| 03/01/2022 | Anthem Health Plans, Inc. | Fined | View PDF/LINKS |
| 03/01/2022 | Anthem Life Insurance Company | Fined | View PDF/LINKS |
| 02/15/2022 | Forethought Life Insurance Company | Fined | View PDF/LINKS |
| 01/27/2022 | Zurich American Insurance Company | Fined | View PDF/LINKS |
| 01/25/2022 | Allianz Insurance Company of North America | Fined | View PDF/LINKS |
| 01/18/2022 | American National Insurance Company | Fined | View PDF/LINKS |
| 01/13/2022 | Guardian Life Insurance Company of America | Fined | View PDF/LINKS |
| 01/12/2022 | Regent Insurance Company | Fined | View PDF/LINKS |
| 01/11/2022 | Infinity Standard Insurance Company | Fined | View PDF/LINKS |
| 01/11/2022 | Argonaut Insurance Company | Fined | View PDF/LINKS |
| EXAM CLOSED DATE | 2021 MARKET CONDUCT EXAMINATION REPORT | DISPOSITION | PDF/LINKS |
| 12/21/2021 | Harvard Pilgrim Health Care, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | HPHC Insurance Company, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Aetna Health, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Aetna Life Insurance Company | Fined | View PDF/LINKS |
| 12/21/2021 | Anthem Health Plans, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | ConnectiCare, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | ConnectiCare Insurance Company, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | ConnectiCare Benefits, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Cigna Healthcare of Connecticut, Inc. | Fined | View PDF/LINKS |
| 12/21/2021 | Connecticut General Life Insurance Company | Fined | View PDF/LINKS |
| 12/21/2021 | Cigna Health and Life Insurance Company | Fined | View PDF/LINKS |
| 12/21/2021 | CaremarkPCS Health, L.L.C. dba CVS Caremark | Fined | View PDF/LINKS |
| 12/07/2021 | Philadelphia Indemnity Insurance Company | Review Completed | View PDF/LINKS |
| 12/07/2021 | OrthoNet LLC | Fined | View PDF/LINKS |
| 12/07/2021 | United Healthcare Services, Inc. | Fined | View PDF/LINKS |
| 11/23/2021 | Aetna Life Insurance Company | Fined | View PDF/LINKS |
| 11/23/2021 | American Commerce Insurance Company | Fined | View PDF/LINKS |
| 11/10/2021 | Utica First Insurance Company | Fined | View PDF/LINKS |
| 11/02/2021 | State Life Insurance Company | Fined | View PDF/LINKS |
| 10/26/2021 | Homesite Insurance Company | Fined | View PDF/LINKS |
| 10/26/2021 | GuideOne Insurance Company | Fined | View PDF/LINKS |
| 10/25/2021 | Republic-Franklin Insurance Company | Fined | View PDF/LINKS |
| 10/19/2021 | Graphic Arts Mutual Insurance Company | Fined | View PDF/LINKS |
| 10/12/2021 | Great American Life Insurance Company | Fined | View PDF/LINKS |
| 08/10/2021 | UNUM Life Insurance Company of America | Fined | View PDF/LINKS |
| 08/10/2021 | Colonial Life & Accident Insurance Company | Fined | View PDF/LINKS |
| 08/10/2021 | Provident Life and Accident Insurance Company | Fined | View PDF/LINKS |