Application Assistance

We understand that the application process has many steps and you may have some questions along the way. We are here to help you get through it! Many of us are working remotely because of the pandemic but we are still available to provide assistance to families. We also have in-person support through the Hartford Public Library. Check out the options available to families to get the help you need from the list below!


You may email your questions to and a member of the RSCO Office staff will respond to your question as quickly as they can.



Please call 860-713-6990 and leave a message. Our RSCO Office Staff are returning calls weekdays, from 8:00 am to 5:00 pm.



Although the RSCO Parent Information Center is not open right now due to COVID restrictions, families may visit the Hartford Public Library's downtown location. RSCO has partnered with the Hartford Public Library to offer in-person application assistance and to answer your questions. Families must make appointments by contacting the Hartford Public Library staff. 

Contact Information

Hartford Public Library 

Call: 860-695-6325

Text: 860-969-9148 or 860-306-9757




Hartford Public Library's Downtown Branch

500 Main Street

Hartford, CT 06103


Scheduled Days and Hours

Monday thru Thursday: 12:00 pm to 6:00 pm

Friday and Saturday: 12:00 pm to 5:00 pm


School Choice Information Sessions at Hartford Public Library (HPL) Branches

Information sessions will have fun, engaging activities (window art, make your own refrigerator magnets, and a backpack raffle) and information about the Greater Hartford School Choice schools and programs.


Date: Tuesday, September 14, 2021

Time: 4:00 pm

Branch: Camp Field Branch

Address: 30 Camfield Avenue, Hartford, CT 06114


Date: Wednesday, September 15, 2021

Time: 4:00 pm

Branch: Dwight Branch

Address: 7 New Park Avenue, Hartford, CT 06106


Date: Monday, September 20, 2021

Time: 3:30 pm

Branch: Barbour Branch

Address: 261 Barbour Street, Hartford, CT 06120


Date: Wednesday, September 29, 2021

Time: 4:00 pm

Branch: Main Branch (Downtown)

Address: 500 Main Street, Hartford, CT 06103


Contact HPL if you have questions.