Department of Energy and Environmental Protection
Public Utilities Regulatory Authority
If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.
(View PURA's COVID-19 Actions)
PURA oversees the provision of, and consumer access to, quality telecommunications services in the State of Connecticut. PURA also develops and implements policies that provide for flexibility and promote a fully competitive market while employing an efficient regulatory structure which is fair, open and innovative.