The Shut-off Moratorium in effect for residential customers ends on Thursday, October 1, 2020, for non-hardship customers, and on October 31, 2020, for financial hardship customers.  For more information contact your utility or Consumer Affairs. PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing

Telecommunications

PURA oversees the provision of, and consumer access to, quality telecommunications services in the State of Connecticut.  PURA also develops and implements policies that provide for flexibility and promote a fully competitive market while employing an efficient regulatory structure which is fair, open and innovative. 

Frequently Asked Questions (FAQs)