If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System. (View PURA's COVID-19 Actions)

Telecommunications

PURA oversees the provision of, and consumer access to, quality telecommunications services in the State of Connecticut.  PURA also develops and implements policies that provide for flexibility and promote a fully competitive market while employing an efficient regulatory structure which is fair, open and innovative. 

Frequently Asked Questions (FAQs)