Join us Thursday, October 14 at 10 a.m. for a webinar on the progress PURA has made in its Equitable Modern Grid initiative. Learn more or register here.

Payment Assistance Programs

Follow the links below to the utility for descriptions and to find which payment program is right for you. Contact your utility to enroll. Shutoff protection ends June 16, 2021 for customers not designated financial hardship or not currently enrolled in a payment program. Your utility will contact you prior to shut off.


 Eversource and Yankee Gas

1-800-286-2828 (electric)

1-800-438-2278 (gas)

 UI 1-800-722-5584
 Connecticut Natural Gas 1-860-727-3034
 Southern Connecticut Gas 1-800-659-8299
 Connecticut Water 1-800-286-5700 
 Aquarion Water Company 1-800-732-9678 
 Heritage Village Water 1-800-286-5700
 Avon Water 1-800-286-5700 
 Valley Water Systems 1-860-747-8000
 Jewitt City Water 1-800-430-8073 
 Hazardville Water 1-860-763-7420 
 Torrington Water 1-860-489-4149 


Last Updated May 2021