Department of Energy and Environmental Protection Public Utilities Regulatory Authority

Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information

Docket No.  20-08-03

INVESTIGATION INTO ELECTRIC DISTRIBUTION COMPANIES’ PREPARATION FOR AND RESPONSE TO TROPICAL STORM ISAIAS

On August 6, 2020, the Public Utilities Regulatory Authority (Authority) opened Docket No. 20-08-03, Investigation into Electric Distribution Companies’ Preparation for and Response to Tropical Storm Isaias.  The Authority initiated this proceeding to investigate the preparation and response of both Eversource Energy and The United Illuminating Company to the most recent tropical storm and requests that you file your comments regarding your electric company’s performance in restoring your power as part of this docket’s official record.  You may do so by going to https://portal.ct.gov/PURA/About/Filing-and-Forms/Electronic-Filing or by emailing your comment to PURA’s Executive Secretary at PURA.ExecutiveSecretary@ct.gov and noting “Docket No. 20-08-03” in the subject line.

 

Content Last Updated August 2020