If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan.  For more information, contact your utility. The Shut-off Moratorium for residential customers ends on October 1, 2020, for non-hardship customers, and on October 31, 2020, for financial hardship customers.  For more information contact your utility or Consumer Affairs. PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing

Docket No.  20-08-03

INVESTIGATION INTO ELECTRIC DISTRIBUTION COMPANIES’ PREPARATION FOR AND RESPONSE TO TROPICAL STORM ISAIAS

On August 6, 2020, the Public Utilities Regulatory Authority (Authority) opened Docket No. 20-08-03, Investigation into Electric Distribution Companies’ Preparation for and Response to Tropical Storm Isaias.  The Authority initiated this proceeding to investigate the preparation and response of both Eversource Energy and The United Illuminating Company to the most recent tropical storm and requests that you file your comments regarding your electric company’s performance in restoring your power as part of this docket’s official record.  You may do so by going to https://portal.ct.gov/PURA/About/Filing-and-Forms/Electronic-Filing or by emailing your comment to PURA’s Executive Secretary at PURA.ExecutiveSecretary@ct.gov and noting “Docket No. 20-08-03” in the subject line.

 

Content Last Updated August 2020