Consumer AffairsATTENTION: In response to the current COVID-19/Coronavirus public health and safety concerns, effective immediately, the Public Utilities Regulatory Authority (Authority) will no longer accept walk-in customer complaints in our offices at 10 Franklin Square, New Britain, Connecticut. Customers may still contact the Authority by telephone (1-800-382-4586, toll-free) or by email at firstname.lastname@example.org.
New Britain, Connecticut 06051
Att: Consumer Affairs Unit
Outside Connecticut: 1-860-827-2622
Fax Number: (860) 827-2885
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