The Shut-off Moratorium in effect for residential customers ends on Thursday, October 1, 2020, for non-hardship customers, and on October 31, 2020, for financial hardship customers.  For more information contact your utility or Consumer Affairs. PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing

Electronic Filing with PURA

PAPER COPIES: Effective as of March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System. PURA will still accept paper filings if a filer is unable to file electronically, and PURA reserves the right to require paper copies of certain filings.
CONFIDENTIAL MATERIALS: No confidential materials are to be filed publicly through the Web Filing System. Until otherwise directed by the Authority, all confidential material must be submitted electronically by email to The email's subject line shall state in all capital letters "CONFIDENTIAL MATERIAL - NOT FOR PUBLIC DISCLOSURE." Each page of any electronic confidential information shall also contain a header "CONFIDENTIAL - NOT FOR PUBLIC DISCLOSURE." The associated motion for a protective order shall be filed publicly.
BONDS AND LETTERS OF CREDIT: To submit an original bond or letter of credit to the Authority, contact the Executive Secretary at to arrange for delivery of the bond or letter. An electronic version or scan of the bond or letter of credit should be filed electronically using the Web Filing System.
NOTARIZATION: Documents may be notarized remotely pursuant to Governor Lamont's Executive Order Nos. 7k and 7zz

When filing a comment in a docket with PURA please include all of the following: Docket Number, your name, your home address. DO NOT include any account numbers, phone numbers, other personally identifiable information or inappropriate language. Comments filed in PURA proceedings become public record and will be posted in the public PURA docket database and available for public viewing.  By submitting comments to PURA, you agree that the entirety of your comment will become part of the public record in the corresponding docket.  Comments may be filed electronically through the Web Filing System or emailed to

REGISTRATION - You must first register to use the Web-Filing Account Management system to submit an electronic filing to PURA.  

LOG-IN to access the PURA Web Filing System.
New to PURA web-filing?  Follow these instructions.


·        For account or login assistance, please contact the DEEP HelpDesk at 860-424-3882 or  

·        For document filing assistance, please contact the PURA Executive Secretary at 860-827-2836 or

Related Instructions
Content last modified October 2020