If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System. (View PURA's COVID-19 Actions)

Electronic Filing with PURA



You must first register here to access the web-filing account management system and submit an electronic filing to PURA. From here you can create a new account, modify an existing account, or request forgotten log-in information.




Existing users can log-in here to access the PURA web-filing system


New to PURA web filing? Additional introduction information on PURA web filing can be found here.



Assistance for Web Filers





Coming Soon: PURA to launch new web-based case management system





Content last modified March 2021