If you are having trouble paying your utility bill, ask your utility if you are eligible for hardship status. If you are not eligible for hardship status, ask about enrolling in a COVID-19 payment plan.  PURA COVID actions. Effective March 18, 2020, PURA is no longer requiring paper copies of documents filed electronically through the Web Filing System.   Electronic Filing


The Public Utility Regulatory Authority is managed by three commissioners, including a Chairman, a Vice Chairman, and a Utility Commissioner.

The Public Utility Regulatory Authority is organized within the following divisions:

  • The Office of the Commissioners
  • The Adjudications Division
  • The Utilities Regulatory Division
  • The Consumer Affairs Division
  • The Docket and Document Management Division






Content last updated on March 2020