CT OHS SIM Conducts Patient Experience Survey to Improve Primary Care

Connecticut’s Office of Health Strategy, in partnership with UCONN and the Yale School of Public Health, looks to improve primary care and achieve better care, smarter spending, and healthier people and communities. To set this idea in motion, the state is conducting a survey to assess consumer experiences with physicians from Advanced Networks (ANs) and Federally Qualified Health Centers (FQHCs), which will help CT evaluate the impact of the latest State Innovation Model (SIM) reforms on the primary care experience, assist health plans in rewarding performance under shared savings contracts, and provide data for a public scorecard. A sample of patients from physician groups, including ANs and FQHCs, will be asked to answer questions about their care experience via email, mail or phone call.  For questions or more information, please contact Stephanie Burnham of the Office of Health Strategy by phone at (860) 331-2474 or by email at stephanie.burnham@ct.gov