NOTICE: The Office of the Healthcare Advocate is currently closed to public visitors as a protective measure for the safety of customers and staff. We will continue to provide services by email and telephone. The Office of the Healthcare Advocate may be contacted by utilizing our on-line services on our website, by calling our main number at 1-866-466-4446 or by emailing us at healthcare.advocate@ct.gov

Request Assistance

There are several ways to submit a inquiry to the Office of the Healthcare Advocate, but you are strongly encouraged to file your inquiry online. It is easy to do and saves time. Supplying an email address on the form will expedite a response from OHA. For general inquiries, fill out the Online Inquiry Form.  

 

If you had a service or claim denied or need assistance with billing matters involving your insurance carrier or medical provider, complete both the Online Inquiry and the Release of Information forms.  If you are insured by Medicare or a Medicare Advantage plan, you should also complete a Medicare Appointment of Representative form (please follow the directions and return the completed forms along with a copy of the front and back of your insurance card). An OHA representative will contact you within 1-2 business days.

 

If you have any questions or are having difficulty completing these forms, please contact OHA at healthcare.advocate@ct.gov or call our main number 1-866-466-4446. An OHA representative will be happy to assist you.

 

If you do not have a specific inquiry, but are looking for general information about healthcare insurance, our website contains a host of useful information. 

 

 

 

 

If you would like to submit a request for public records pursuant to the Freedom of Information Act, please follow this link.