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Voices Speak Out Against Retaliation

Prompted by a resident question at the VOICES Forum in 2005, Connecticut’s Long Term Care Ombudsman Program (LTCOP) initiated a statewide work group and also commissioned the University of Connecticut Health Center to study Fear of Retaliation in skilled nursing facilities.  That study concluded that Retaliation and the Fear of Retaliation is a reality in any supportive housing situation.   Retaliation can be either egregious or subtle; many forms of retaliation may not even be recognized by residents or staff.   Therefore, as one part of a comprehensive awareness initiative, LTCOP designed the Voices Speak Out Against Retaliation training video to acknowledge that Fear of Retaliation is a reality for individuals living in skill nursing facilities.  It is recommended that a facilitated discussion follow the video.  The discussion asks two questions –
1) in the video, when speaking about Fear of Retaliation, what did the residents tell you? And 2) what can you do in your role to diminish and/or overcome Fear of Retaliation?
To assist with training, access the following training resource materials:
For more information or to order a copy of this video please contact the Connecticut State Long Term Care Ombudsman Program at 1-866-388-1888.