Frequently Asked Questions
WHAT IS A RESIDENT ADVOCATE
What is a Resident Advocate?
- A person who is concerned with protecting the civil and human rights of elderly persons in long term care facilities.
- A problem-solver and a mediator.
- A resource.
- A resident’s representative to resolve complaints.
Who can use the service of the Resident Advocate?
- Residents in any long-term care facility that has a resident advocate assigned.
- Friends and relatives of long-term care residents.
- Long-term care facility staff and administrators acting on behalf of residents.
- Anyone advocating for resident’s interests.
Is a Volunteer Resident Advocate an employee of the nursing home?
No. Your Resident Advocate is a volunteer serving with and trained by the Long Term Care Ombudsman Program of the Elderly Services Division of the Connecticut Department of Aging and Disability Services.