For special information and resources for HUSKY Health members about coronavirus (COVID-19), including the Nurse Helpline, www.ct.gov/husky/covidinfoformembers. For special information for HUSKY Health providers, please visit www.ct.gov/husky/covidinfoforproviders.

**If you received a notice from DSS or Access Health CT saying that your HUSKY Health coverage was ending in June 2020, please disregard that notice. Your HUSKY Health coverage will be extended automatically through at least July 2020, as long as you are a Connecticut resident. We are automatically extending your coverage as part of the State of Connecticut’s response to the coronavirus pandemic. We appreciate your patience as we work to ensure our systems are updated to reflect your continued enrollment status.**

Health Care Options


When you are accepted into HUSKY, you will be asked to enroll in one of our participating health insurers - Aetna Better Health, AmeriChoice by Unitedhealthcare, Community Health Network of Connecticut, or our Primary Care Case Management (PCCM) pilot program –to coordinate your health care benefits.

In order to choose from the member health insurers, locate participating physicians, hospitals and community health centers, and get a copy of a member handbook with detailed information on the plan, please visit the individual websites or call their customer service numbers listed below.


Aetna Better Health
Toll free 1-866-742-3120, TTY/TDD 1-866-742-4844
(Monday  - Friday, 8 am to 5 pm)

Aetna Better Health Website

To find a provider or see if your doctor participates in Aetna Better Health, check the Aetna Better Health provider directory (please note, you will have to choose "Husky" in the drop down menu).

Provider Directory


AmeriChoice by Unitedhealthcare
Toll free 1-866-315-2323, TTY/TDD 711
(24 hours a day, 7 days a week)

AmeriChoice by Unitedhealthcare

To find a provider or see if your current doctor participates in AmeriChoice by Unitedhealthcare, check the Americhoice by Unitedhealthcare Provider Directory.

Provider Directory


Community Health Network of Connecticut
Toll free 1-800-859-9889, TTY/TDD 1-877-659-1252
(Monday  - Thursday, 8 am to 5 pm and Fridays 9 am to 5 pm)

Community Health Network of Connecticut

To find a provider or see if your current doctor participates in Community Health Network of Connecticut, check the Community Health Network of Connecticut Provider Directory.

Provider Directory


Primary Care Case Management (PCCM)
Primary Care Case Management (PCCM) is a pilot program that is currently open to patients of certain doctors in the Waterbury and Willimantic areas. If you are already in PCCM and have questions, you should call your primary care provider.  If they are unable to help you, call HUSKY at 1-877-284-8759(1-877-CT-HUSKY).  The link below will also provide you with information on getting services.

If you are considering joining PCCM and would like to read a brief overview, click on the link below.

What is PCCM?


Access to dental services is being provided through the Department of Social Services Administrative Service Organization: BeneCare, Inc.
195 Scott Swamp Road
Suite 101
Farmington, CT 06032

Toll Free: 1-866-420-2924
(Monday through Friday from 8:00 am to 5:00 pm.)

BeneCare, Inc.


Mental health and substance abuse treatment services are also available through the Connecticut Behavioral Health Services.
Toll free 1-877-552-8247
TTY/TDD 1-866-218-0525

Connecticut Behavioral Health Services


Other Contact Information

  • To learn more about HUSKY, receive an application, or to find out more about health care services after enrolling your child, call 1-877-CT-HUSKY (1-877-284-8759)

Hours:

8:00 am - 8:00 pm Monday though Friday

10:00 am - 2:00 pm Saturday

  • To apply by phone or check on the status of a filed application, call 1-800-656-6684. HUSKY customer service representatives will help you with the application process. Se habla español.

Hours:

9:00 am - 8:00 pm Monday through Thursday

9:00 am - 6:00 pm Friday

10:00 am - 2:00 pm Saturday

  • TDD/TTY line for persons with hearing impairment, 1-800-842-4524, Auxiliary aids are also available for persons with visual impairment or other disabilities.

By Regular Mail:

To request an application, submit an application or for questions about application processing:

HUSKY Plan
P. O. Box 280747
East Hartford, CT 06108

For inquiries to the Department of Social Services (administering agency):

HUSKY Programc/o Department of Social Services
25 Sigourney Street
Hartford, CT 06106-5033

By E-mail:

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