**All 12 DSS Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m.  Drop-boxes are also available.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.  For office locations, please visit www.ct.gov/dss/fieldoffices .

 **Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

 **24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

 

Connecticut Home Care Program for Elders (CHCPE)

Related Resources

FOR PROVIDERS ONLY

Providers who wish to enroll as CHC Service Providers must be credentialed by Allied Community Resources (860-627-9500) and must fill out the enrollment application online at www.ctdssmap.com ---Provider---Enrollment. Please read the instructions carefully before starting the enrollment wizard. All required information must be submitted to complete the application. Paper enrollment applications are no longer accepted. The provider manual can be accessed at www.ctdssmap.com ----Publications----Provider Manuals. Information about changes for providers can be found on the home page of www.ctdssmap.com under Publications, Provider Bulletins and Important Messages. Provider may also access free provider billing training sessions conducted by HP.

Provider Email Address: Providers with billing problems or claim concerns may email the Community Options Unit at HomeandCommunityBasedServices.dss@ct.gov.