**All 12 DSS Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m.  Drop-boxes are also available.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.  For office locations, please visit www.ct.gov/dss/fieldoffices .

 **Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

 **24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

 

Temporary Family Assistance - TFA

Overview

Temporary Family Assistance is the name for the cash assistance program for basic and special needs which are paid to recipients of Jobs First. This replaced what was known as the AFDC program.

Previous welfare programs provided little incentive to find employment as most earnings (after some small disregards) were deducted from the cash benefit. Recipients were not allowed to have or accumulate any savings to plan for future emergencies. Jobs First was designed to reward work by providing incentives to self-support. The program is intended to be transitional assistance and to supply individuals with the tools they need to become self-supporting within twenty-one months.