**The DSS Greater Hartford and New Britain Field Offices are closed, and are currently scheduled to re-open on Thursday, December 3, 2020

**DSS Field Offices are now open every Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow our staff time to process applications, renewals and related work. Please visit www.ct.gov/dss/fieldoffices for full information about services at Field Offices, including interviews by appointment and Child Support services.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our Client Information Line at 1-855-6-CONNECT (1-855-626-6632) . More about 24/7 access options at www.ct.gov/dss/fieldoffices.

**Response time at our telephone Benefits Center, open every Monday, Tuesday, Thursday and Friday at 1-855-6-CONNECT (1-855-626-6632), is currently longer than usual.  Thank you for your patience.

Temporary Family Assistance - TFA

Overview

Temporary Family Assistance is the name for the cash assistance program for basic and special needs which are paid to recipients of Jobs First. This replaced what was known as the AFDC program.

Previous welfare programs provided little incentive to find employment as most earnings (after some small disregards) were deducted from the cash benefit. Recipients were not allowed to have or accumulate any savings to plan for future emergencies. Jobs First was designed to reward work by providing incentives to self-support. The program is intended to be transitional assistance and to supply individuals with the tools they need to become self-supporting within twenty-one months.