The Administrator's Duties
The TSC Administrator will have the ability to create other users and provide them with the proper access and capabilities in the system. The Administrator is established on the first visit to the TSC; therefore, the first individual from a business who accesses the TSC will become the Administrator.
To create your new profile, enter your Connecticut tax registration number and your Personal Identification Number (PIN). You will then be prompted to create a new six to ten character password and answer two identity questions. Your password is case sensitive and must contain at least one number, one letter or one special character. The identity questions will enable you to enter the TSC in the event you forget your password.
The TSC Administrator for the business will have the ability to create other “users” within the business and provide these users with different access rights in the TSC. For example, the TSC Administrator could designate one user in the business to file returns and another user to make payments.
The levels that will be available for assignment are:
View Only User has rights to view returns, payments, and cancelled payments.
File Only User has rights to prepare, save, and submit a return and receive a confirmation.
Pay Only User has rights to make a payment, cancel a payment, and view history.
File and Pay User has rights to file and pay, cancel a payment, and view history.
No Access User has no rights for this tax type.
IMPORTANT: TO AVOID LATE RETURNS OR PAYMENTS, IT IS STRONGLY RECOMMENDED THAT THE TSC ADMINISTRATOR CREATE AT LEAST ONE SUB-USER TO FILE AND PAY RETURNS IN THE EVENT OF HIS OR HER UNEXPECTED ABSENCE.
FOR EXAMPLE, IF THE TSC ADMINISTRATOR IS THE ONLY PERSON WITH THE RIGHT TO FILE AND PAY, NO ONE ELSE WILL BE ABLE TO PERFORM THESE FUNCTIONS USING THE TSC IF THE ADMINISTRATOR IS NOT AVAILABLE. THIS PROBLEM WILL BE AVOIDED IF YOU CREATE A SUB-USER AS BACK-UP.
FOR SECURITY PURPOSES, DRS WILL NOT BE ABLE TO GIVE ACCESS TO THE ACCOUNT TO ANYONE ELSE IN THE ADMINISTRATOR'S ABSENCE.