NOTICE: Taxpayers are strongly encouraged to visit the DRS website for answers to many questions. You may also email DRS at drs@po.state.ct.us. If contacting DRS by phone, please plan for wait times that may be longer than usual. See DRS FAQ's, which now include important information regarding Connecticut sales tax. Frequently Asked Questions

Effective Immediately: DRS Branch Offices Closed to the Public

To protect health and safety, particularly the risk of transmission of COVID-19, the Connecticut Department of Revenue Services (DRS) is suspending walk-in services to the public at its four branch offices, effective at the end of business Tuesday, March 17, 2020.

Acting Revenue Services Commissioner John Biello is exercising this authority under Conn. Gen. Stat. §4-8 and Conn. Gen. Stat. §12-2.

Effective immediately, and until further notice, no walk-in services will be available to members of the public at DRS branch office locations in Hartford, Bridgeport, Waterbury, and Norwich.

All business with the DRS can be conducted electronically, by telephone, or by written correspondence. The professionals at DRS are prepared to continue to offer the highest level of customer service.

Business Hours:

  • Monday to Friday, 8:30 a.m. – 4:30 p.m.
Telephone Assistance:
  • 860-297-5962 (from anywhere)
  • 800-382-9463 (within CT Outside Greater Hartford area only)
  • 860-297-4911 (Hearing Impaired, TDD/TT users only)

E-mail: drs@po.state.ct.us

Website: https://portal.ct.gov/DRS

Mailing Address:

Connecticut Department of Revenue Services
450 Columbus Boulevard, Suite 1
Hartford, Connecticut 06103

Please visit the DRS website for additional information and updates.