Walk-in services at all DRS branch office locations remain suspended.

Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us.

Please check our Frequently Asked Questions page.

CID Complaints

Criminal Investigation Division (CID) is required by the Police Officer Standard & Training Council to maintain a document on our website for Complaints that Allege Misconduct By Department of Revenue Services Law Enforcement Personnel.

The CID Special Agents are POSTC certified Police Officers.

The CID maintains a uniform policy to accept, process, investigate and resolve complaints from members of the public relating to alleged misconduct or malfeasance committed by our CID Special Agents.

  1. Complaint Policy
  2. Complaint form in English
  3. Complaint form in Spanish

Complaint forms are also available from the street level Security Desk at 450 Columbus Boulevard, Hartford, CT.