-Walk-in services at all DRS branch office locations remain suspended.

-Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us.

-Please check our Frequently Asked Questions page.

Refund Protection Program


The Department of Revenue Services’ (DRS) is committed to protecting taxpayers from identity theft and fraud.  This is why we have implemented the tax refund protection program.  The program will curb identity theft and fraudulent tax refunds.

Some taxpayers who may be due a state income tax refund will be notified by DRS when the refund protection program indicates the possibility of identity theft and a fraudulent claim.  The notice asks taxpayers to visit this website,click the “verify identity” link below, and answer a few questions where the correct answer should only be known to the specific taxpayer.

While this security program may cause a brief delay for taxpayers entitled to refunds, the result will be much better protection for taxpayers and for the state.

Verify your Identity Problems Verifying Your Identity

(NOTE: You must have the Refund Protection Notice in hand before clicking the button)