NOTICE: Taxpayers are strongly encouraged to visit the DRS website for answers to many questions. You may also email DRS at drs@po.state.ct.us. If contacting DRS by phone, please plan for wait times that may be longer than usual. Frequently Asked Questions

Refund Options

Direct Deposit

The fastest way to get your refund is to file your return electronically and elect direct deposit. Choosing direct deposit allows the money to go directly into your bank account; it eliminates the possibility of the refund being lost, stolen or returned as undeliverable; and it saves tax dollars by costing the government less.

Make your direct deposit successful by:

  • Confirming your account number and routing number with your financial institution and entering them clearly on your tax return;
  • Entering the direct deposit information separately for both your federal and state electronically filed returns; and
  • Printing your software-prepared paper return only after you have entered the direct deposit information into the program.
Some financial institutions do not allow a joint refund to be deposited into an individual account.  In an effort to reduce fraud, direct deposit is not available to first-time Connecticut income tax filers.


Paper Check

If you do not elect or qualify for direct deposit, a refund check will be issued.