NOTICE: Taxpayers are strongly encouraged to visit the DRS website for answers to many questions. You may also email DRS at If contacting DRS by phone, please plan for wait times that may be longer than usual. See DRS FAQ's, which now include important information regarding Connecticut sales tax. Frequently Asked Questions

Installment Agreement Request - (Income Tax Only)

While the Department of Revenue Service (DRS) is not a lending institution, we do understand that there are times when taxpayers experience temporary, legitimate financial difficulties and require extra time to pay a tax debt.

In order to qualify for an Installment Agreement, the following requirements must be met:

  • Your account is not in collection status with DRS or with a collection agency working on behalf of DRS;
  • Your account is not under warrant, bankruptcy, suspense or criminal investigation by DRS;
  • All tax return filings are current;
  • Current liabilities are $10,000 or less; and
  • Payment plan terms must not exceed twelve months.

If you meet the above requirements, please visit our Taxpayer Service Center by clicking below to set up a payment plan.  You will need to create an account and follow the screen prompts.  If you do not meet the requirement, please contact a Revenue Agent at (860) 297-4936.

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