DRS COVID-19 RESPONSE: FREQUENTLY ASKED QUESTIONS
First Posted: March 25, 2020
Please check back regularly for updates.
Select a topic or tax type:
- General Information
- Federal Stimulus Checks
- CARES Act (added 7/7/2020)
- Individual Income Tax
Will DRS be available to assist taxpayers during the COVID-19 outbreak?
Yes. DRS employees are answering emails and phone calls; processing returns, payments, and refunds; and completing other essential agency functions.
How can I contact DRS during the COVID-19 outbreak?
If you have a question or need assistance, visit the DRS website for many answers and updated information. Taxpayers may also email DRS at email@example.com, or call DRS during regular business hours (between 8:30 a.m. to 4:30 p.m.) at 860-297-5962.
Are DRS walk-in services available?
No. Walk-in services at DRS branch offices in Hartford, Waterbury, Norwich, and Bridgeport have been suspended until further notice.
What public announcements has DRS made in response to the COVID-19 outbreak and emergency declarations issued by Gov. Lamont?
5/26/2020: DRS Reminds Taxpayers of Services Available
3/17/2020: DRS branch offices closed to the public
Where can I get more information about my federal stimulus check?
Stimulus checks – also known as Economic Impact Payments – are administered by the federal government's Internal Revenue Service (IRS), not the State of Connecticut. More information can be found on the IRS website:
Office of the Commissioner Guidance - OCG-10, Regarding the Connecticut Tax Implications of the CARES Act
Office of the Commissioner Guidance - OCG-11, Regarding Depreciation of Qualified Improvement Property for Connecticut Tax Purposes
Has the deadline for filing an amended 2016 Form CT-1040, CT-1040NR/PY, or CT-1041 been extended?