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- Walk-in services at all DRS branch office locations remain suspended.

- Please check our COVID-19 Response FAQ's

DRS COVID-19 RESPONSE: FREQUENTLY ASKED QUESTIONS
First Posted: March 25, 2020

Please check back regularly for updates.

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General Information

Will DRS be available to assist taxpayers during the COVID-19 outbreak?

Yes. DRS employees are answering emails and phone calls; processing returns, payments, and refunds; and completing other essential agency functions.

How can I contact DRS during the COVID-19 outbreak?

If you have a question or need assistance, visit the DRS website for many answers and updated information. Taxpayers may also email DRS at drs@po.state.ct.us, or call DRS during regular business hours (between 8:30 a.m. to 4:30 p.m.) at 860-297-5962.

Are DRS walk-in services available?

No. Walk-in services at DRS branch offices in Hartford, Waterbury, Norwich, and Bridgeport have been suspended until further notice.

What public announcements has DRS made in response to the COVID-19 outbreak and emergency declarations issued by Gov. Lamont?

8/04/2020: Did You Miss the July 15th tax filing deadline? File Your Connecticut income tax return as soon as possible

7/16/2020: DRS Reminder: Application deadline for municipalities to submit Neighborhood Assistance Act proposals is July 31st

7/07/2020: Reminder: Connecticut Individual Income Tax Returns and Payments Due July 15th

6/26/2020: Reminder: Single-Use Plastic Bag Fee Suspension Set to Expire June 30th

5/28/2020: DRS Reminds Taxpayers of June 1 Deadline: Filing and Payment Due Date for Sales and Room Occupancy Tax

5/26/2020: DRS Reminds Taxpayers of Services Available

5/08/2020: DRS extends deadlines for filing certain administrative protests and tax appeals

5/05/2020: DRS Extends Application Deadline for Municipalities to Submit Neighborhood Assistance Act Proposals

4/29/2020: DRS Reminds Connecticut Employers of Withholding Tax Return Due Date

4/18/2020: DRS Reminder: File Your Connecticut Individual Income Tax Returns Electronically

4/17/2020: DRS Announces Priority One Taxpayer Assistance Program

4/14/2020: DRS Extends Filing Payment Deadlines for Certain State Tax Returns to Align with Federal Changes

3/30/2020: State Extends Filing and Payment Deadlines for Sales Tax and Room Occupancy Tax

3/30/2020: Connecticut's Single-Use Plastic Bag Fee Temporarily Suspended

3/30/2020: DRS issues waiver of certain International Fuel Tax Agreement requirements

3/20/2020: DRS extends filing, payment deadlines for personal income tax returns to July 15, 2020

3/17/2020: DRS branch offices closed to the public

3/16/2020: DRS extends filing deadline for certain annual state business tax returns


Federal Stimulus Checks

Where can I get more information about my federal stimulus check?

Stimulus checks – also known as Economic Impact Payments – are administered by the federal government's Internal Revenue Service (IRS), not the State of Connecticut. More information can be found on the IRS website:

Economic Impact Payment Information Center

Get My Payment Frequently Asked Questions


CARES Act

Office of the Commissioner Guidance - OCG-10, Regarding the Connecticut Tax Implications of the CARES Act

Office of the Commissioner Guidance - OCG-11, Regarding Depreciation of Qualified Improvement Property for Connecticut Tax Purposes


Individual Income Tax

Has the deadline for filing an amended 2016 Form CT-1040, CT-1040NR/PY, or CT-1041 been extended?

No.