Q: Why does the website not Show that I am a licensed…
A: only the training officer can update that part of the website. And they only record what they have on file.
Q: I receive an error: “Sorry Your Computer has been blocked for accessing this resource. If you believe you have received this in error contact the webmaster”
A: To increase security and prevent hackers the web page block computers (by their network or ip address) that fail to login after 3 attempts. Contact the Webmaster to have your computer unblocked.
Q: I receive an error: “Please contact the administrative officer. You account is disabled.”
A: This error could happen in error but usually indicates that the AO has disabled you account.
Q How do I send in the excused absence form for my (insert husband, wife, girl friend, coworker here)
A: you don’t. The revised form only allows you to submit it for the person currently logged in.
Q: I know I am typing my information in correctly but it is not letting me login.
A: Contact the AO to have you account created or to check the status of you account.