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Press Releases

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CTrail Hartford Line Adds Service and New Customer Service Office at Hartford Union Station

New train service to begin November 1 between New Haven, CT and Springfield, MA providing weekday morning options for CTrail Hartford Line customers.


(Newington, CT) – The Connecticut Department of Transportation (CTDOT) is pleased to announce two new CTrail Hartford Line trains between New Haven, Connecticut and Springfield, Massachusetts, and the grand opening of a new CTrail customer service office at Hartford Union Station to assist customers. The new services will begin on Monday, November 1, 2021. A new northbound train will depart New Haven at 7:35 a.m., arrive in Hartford at 8:25 a.m., and arrive at Springfield at 9:07 a.m. The southbound train will depart Springfield at 11:30 a.m., depart Hartford at 12:08 p.m., and arrive at New Haven at 1:01 p.m.


The new train service is funded through a competitive grant awarded to CTDOT thanks to the Federal Rail Administration (FRA) Restoration and Enhancement Program. This is one of the first grants awarded through this program to increase train service on an existing route.


“Our customers have been asking for additional weekday morning options to get into Hartford, and through this grant I’m happy to say we’re able to provide one,” said Richard Andreski, CTDOT Public Transportation Bureau Chief. “I would like to thank our partners in the FRA who helped provide the funding for this new service, and TASI, our CTrail Hartford Line service provider. This project will increase commuting options for people who are looking to get to Hartford for work before 9 a.m.”


For details of the Hartford Line changes, visit to view the current schedule and service alerts. Sign up for alerts at and click on “service alerts” to get all the latest information on Hartford Line trains.


For the latest schedule information on Amtrak trains, please visit


COVID-19 Safe

CTDOT and its service providers are always working to provide a safe, comfortable travel experience. This includes the frequent cleaning of trains, buses, and station facilities to keep employees and customers safe. Customers should remember to wear a mask and maintain the recommended six feet social distancing while onboard public transportation. These preventative measures will help maintain a safe and healthy travel experience for all.


Information about all rail services in Connecticut is available at

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