Thank you for visiting the Connecticut Department of Transportation’s website.
CTDOT Customer Care Center
If you need help, have a question or comment, or would like to report a problem on a state road, please contact our CTDOT Customer Care Center by:
CTDOT Customer Care Center Hours of Operation
Operating hours for the CTDOT Customer Care Center are Monday – Friday 8:00 a.m. – 4:30 p.m.
The Customer Care Center is closed on weekends and the following holidays:
|New Year’s Day||Martin Luther King, Jr. Day||President’s Day||Lincoln’s Birthday||Good Friday|
|Memorial Day||Juneteenth Day||Independence Day||Labor Day||Columbus Day|
|Veterans Day||Thanksgiving Day||Christmas Day|
CT Department of Transportation
2800 Berlin Turnpike
P.O. Box 317546
Newington, CT 06131-7546
CTDOT Information Line (860) 594-2000
CTDOT Office of Communications
Members of the media may contact the CTDOT Office of Communications with inquiries, interview requests, or FOIA requests by:
- Email CTDOTMedia@ct.gov
- Phone (860) 594-3062
Bureau of Engineering and Construction
Click here for information on the capital program, construction projects, bridges, highway design, rights of way, and more; or call (860) 594-2704.
Bureau of Highway Operations and Maintenance
Click here for information on snow and ice control, vegetation management, incident management, oversize/ overweight vehicle permitting, and more; or call (860) 594-2084.
Bureau of Public Transportation
Click here for information on bus transit, rail operations, ferries, and ridesharing programs, and more; or call (860) 594-2802.
Bureau of Policy and Planning
Click here to learn about the Pollinator Program, corridor and system-wide planning, environmental planning, GIS and data analytics, feasibility studies, and more; or call (860) 594-2002.
Bureau of Finance and Administration
Click here for information on our financial and administrative services including, operations and support, contract administration and compliance, external audits, and more; or call (860) 594-2202.
Frequently Called Numbers:
- Commissioner’s Office: (860) 594-3000
- Consultant Selection: (860) 594-3017
- Equal Opportunity and Diversity: (860) 594-2211
- Human Resources: (860) 594-3106
- Legal Services: (860) 594-3044
- Legislative Office: (860) 594-3013
- Oversize/Overweight Unit: (860) 594.2880
Employee Directory – Use the Connecticut State Government Telephone and Email Directory at www.phone.ct.gov.