Thank you for visiting the Connecticut Department of Transportation’s website.

CTDOT Customer Care Center

If you need help, have a question or comment, or would like to report a problem on a state road, please contact our CTDOT Customer Care Center by:

CTDOT Customer Care Center Hours of Operation

Operating hours for the CTDOT Customer Care Center are Monday – Friday 8:00 a.m. – 4:30 p.m.

The Customer Care Center is closed on weekends and the following holidays:

New Year’s Day Martin Luther King, Jr. Day President’s Day Lincoln’s Birthday  Good Friday
Memorial Day Juneteenth Day Independence Day Labor Day Columbus Day
Veterans Day Thanksgiving Day Christmas Day


Mailing Address

CT Department of Transportation

2800 Berlin Turnpike

P.O. Box 317546

Newington, CT 06131-7546


CTDOT Information Line (860) 594-2000


CTDOT Office of Communications

Members of the media may contact the CTDOT Office of Communications with inquiries and interview requests by:

Bureau of Engineering and Construction

Click here for information on the capital program, construction projects, bridges, highway design, rights of way, and more; or call (860) 594-2704.


Bureau of Highway Operations and Maintenance

Click here for information on snow and ice control, vegetation management, incident management, oversize/ overweight vehicle permitting, and more; or call (860) 594-2084.


Bureau of Public Transportation

Click here for information on bus transit, rail operations, ferries, and ridesharing programs, and more; or call (860) 594-2802.


Bureau of Policy and Planning
Click here to learn about the Pollinator Program, corridor and system-wide planning, environmental planning, GIS and data analytics, feasibility studies, and more; or call (860) 594-2002.


Bureau of Finance and Administration
Click here for information on our financial and administrative services including, operations and support, contract administration and compliance, external audits, and more; or call (860) 594-2202.


Frequently Called Numbers:

Employee Directory – Use the Connecticut State Government Telephone and Email Directory at